Valerie Reyes
San Diego,CA
Summary
Dedicated fitness enthusiast with a personal achievement of 70 lb weight loss, committed to motivating others on their health journeys. Proven expertise in customer service and relationship development, enhancing customer engagement and team performance through meticulous attention to detail. Skilled in goal-oriented planning and leadership, fostering an inspiring environment for those seeking wellness. Aspires to empower individuals by providing consistent support and guidance in their pursuit of health.
Overview
7
7
years of professional experience
Work History
Salesperson
Smoke Shop
San Diego
12.2023 - Current
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Developed and implemented strategies to meet sales quotas.
- Educated customers about products and services offered by the company.
- Excelled in completing demanding 10-12 hour shifts efficiently.
Nail Technician
Self-employeed
Boise City, ID
01.2022 - 06.2024
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Built strong relationships by recalling prior conversations for future discussions.
- Responded promptly to customer inquiries and complaints.
- Kept adequate supplies on hand to handle customer needs and meet business demand.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Developed creative designs on nails using a variety of colors and materials.
- Scheduled client appointments and accepted payments.
Barista
Alchemist Coffee
Boise City, ID
01.2022 - 10.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Utilized POS system to receive and process customer payments.
- Handled shop operations independently, managing all responsibilities such as financial tasks.
Barista
Dutch Bros
Meriden, ID
03.2018 - 01.2022
- Shift Lead / Trainer. Coordinated shift operations and assigned roles to team members. Conducted training sessions for new employees with clarity and patience.
- Handled cash management responsibilities, and organized end-of-shift discussions.
- Facilitated team growth through strategic planning and constructive feedback.
- Fostered sincere engagement with customers, enhancing their sense of appreciation and attention.
- Maintained efficiency in high-pressure, fast-paced environments, with minimal downtime.
- Retained detailed knowledge of dynamic recipe changes.
Education
Certified Personal Trainer -
NASM
04-2024
Certified Nail Technician -
Oliver Finley Academy of Cosmetology
Garden City, ID12-2021
High School Diploma -
Eagle High School
Eagle, ID12-2019
Skills
- Personal weight loss and muscle gain achievement (down 70 lbs)
- Strong Customer Service Skills
- Inspire Through Action
- Relationship Development Skills
- Relationship Development Skills
- Passion for fitness
- Meticulous Attention to Detail
- Goal-Oriented Planning
- Good nutrition promotion
- Motivational
- Demonstrates Personal Accountability
- Leadership skills
- Client coaching
- Cross-selling products and services
Timeline
Salesperson
Smoke Shop
12.2023 - Current
Nail Technician
Self-employeed
01.2022 - 06.2024
Barista
Alchemist Coffee
01.2022 - 10.2023
Barista
Dutch Bros
03.2018 - 01.2022
Certified Personal Trainer -
NASM
Certified Nail Technician -
Oliver Finley Academy of Cosmetology
High School Diploma -
Eagle High School
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