Nichole Parmley
Summary
Energetic Fitness Manager with three years assisting leadership in organizing overall program responsibilities for extra-curricular programs and events. Maintained effective working relationships with participants, staff and community members. Demonstrated objectivity, positive attitude and high energy. Obtained a Masters degree in Public Administration.
Overview
18
18
years of professional experience
Work History
Provo Recreation Center Fitness Instructor and Personal Trainer
Provo Recreation Center
Provo, UT
12.2023 - Current
- Teaching classes including: Senior DrumFit, Strength Formats, CrossFit Style Classes
- Assisting the Fitness Director in creating and executing major events including: Fitness showcases, Health and Wellness Fairs, Body Transformation Challenges, Performing and Interpreting InBody and Styku scans, Advertising the event both on social media and in person at tabling events
- Creating and Delivering Health and Wellness Seminars.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
- Assisted gym members in achieving their weight loss goals by offering nutritional guidance and meal planning advice.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Monitored and tracked clients' progress and adjusted instructions to attain successful outcomes.
- Sought continuous professional development opportunities through attendance at workshops, conferences, seminars related to health and wellness trends in order to provide up-to-date expertise for clients'' benefit.
VASA Personal Training Manager
VASA
Spanish Fork, UT
04.2023 - 12.2023
- Advertising personal training through word of mouth
- Training personal trainers on standard operating procedures, movement, programming, and client management
- Conducting physical assessments and making recommendations to potential clients
- Conducting, reading, and interpreting InBody scans for clients and members
- Recruiting, hiring, terminating, and onboarding new personal trainers
- Managing client and trainer schedules
- Responding to and managing emergency situations
- Handling client needs, concerns, and complaints
- Collaborating with other teams and managers
- Assist Spanish speaking members and clients
- Mentoring and coaching both new and experienced personal trainers
- Discussing key performance indicators in daily management meetings
- Creating detailed plans for achieving daily, weekly, and monthly goals
- Planning, prepping, and executing personal training events
- Holding twice monthly meetings with trainers to help elevate their performance
- Holding weekly 1-on-1's with trainers to discuss goals, performance, and create plans for achieving and improving them.
- Fostered a positive work culture among personal training staff by organizing team-building activities, celebrating achievements, and encouraging open communication channels for feedback and suggestions.
- Developed a successful team of personal trainers by providing ongoing mentoring, coaching, and professional development opportunities.
- Increased gym membership retention through consistent follow-ups, progress tracking, and adjusting workout plans accordingly.
- Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs.
- Assisted clients in setting realistic fitness goals and providing guidance on achieving those targets through consistent dedication to their personalized exercise plans.
- Regularly updated personal training staff members on industry trends, new exercise techniques, and relevant research findings to ensure delivery of top-notch services.
- Conducted comprehensive fitness assessments for new clients to determine baseline measurements and establish appropriate exercise programs based on individual needs.
- Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
- Improved overall gym revenue by upselling personal training packages and promoting additional services such as group classes, nutrition counseling, and workshops.
- Streamlined personal training operations by implementing efficient scheduling systems and improving communication channels between trainers and clients.
- Addressed client concerns with empathy and understanding, ensuring prompt resolutions to maintain high levels of satisfaction.
- Promoted a safe workout environment by enforcing proper exercise techniques among trainers and performing regular equipment safety checks.
- Collaborated closely with other department managers to create cross-functional promotional events that attracted new clients to the facility.
- Evaluated trainer performance regularly through observation sessions and client feedback surveys to ensure continuous improvement in service quality.
- Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
- Organized educational seminars on various health-related topics for both staff members and clientele, fostering a well-informed community within the gym setting.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
Provo Recreation Center-Community and Senior Programs Staff Leader
Provo Recreation Center
Provo, UT
08.2022 - 05.2023
- Teach senior fitness classes
- Assist in planning and creating senior programs
- Handle patron concerns and complaints
- Create training resources and execute training of new employees
- Oversee staff
- Policy creation and revision.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Increased employee productivity by implementing efficient work processes and time management strategies.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Provided guidance and support to junior staff members in achieving performance goals.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Liaised with management and other departments to maintain smooth operations.
- Managed financial transactions with accuracy, ensuring proper tracking of expenses and timely payment processing.
- Served as a dependable point of contact between departments or external partners to facilitate clear communication channels throughout project lifecycles.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
- Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.
- Organized successful events such as conferences or workshops that promoted an exchange of ideas among professionals in the field.
Nutrition Coach
The Box
Lindon, UT
11.2022 - 04.2023
- Work with clients to establish goals
- Calculate appropriate macros
- Communicate often and clearly about progress
- Read and interpret In-Body Scans and adjust goals based on results
- Work with beginner athletes, competitive athletes, and a former victim of anorexia.
- Conducted thorough assessments of clients'' dietary habits, identifying areas for improvement and providing actionable feedback.
- Provided ongoing motivation and guidance to help clients overcome challenges and maintain progress toward their goals.
- Educated clients on proper food choices, portion control, and healthy cooking techniques for sustained results.
- Utilized evidence-based research in developing effective nutritional strategies tailored to each client''s unique requirements and lifestyle factors.
CrossFit Kids/Teens Coach
The Box
Lindon, UT
11.2022 - 04.2023
- Create and execute age-appropriate programming
- Create and teach nutrition and sleep/recovery education
- Create and send out monthly newsletter
- Manage a room full of children 9-17 years old.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Utilized positive communication to encourage team and promote integrity and respect.
Homeschool Teacher
NA
Springville, UT
11.2018 - 08.2021
- Manage, align, and collaborate schedules across multiple disciplines and with various educational and sports professionals
- Research and analyze various curricula offerings across a broad spectrum of academic needs and interests
- Track student success and progress
- Identify weaknesses and work together with educational professionals to address and strengthen those weaknesses
- Monitor community resources for opportunities that can serve the interests and education of students
- Engage with and listen to students about their own goals and concerns and assist them in overcoming obstacles and finding success and joy in their educational journey.
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Adapted teaching methods and lesson plans to changing student needs.
- Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
- Increased student motivation by implementing engaging activities and interactive teaching techniques.
- Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
- Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
Pre-K, Kindergarten Teacher - Montessori Learning Center
Montessori Learning Center
Lindon, UT
05.2015 - 11.2018
- Communicate with and advise parents about the needs of their children
- Work to ensure parent satisfaction and increase retention rates for the Kindergarten classroom
- Build relationships with families of multiple nationalities through open and honest communication, understanding of cultural needs and differences, and participation in family events when invited
- Recognize student needs and create educational solutions for different learning styles
- Create curricula that increase retention, performance, and satisfaction
- Create a safe space for both parents, students, and co-workers to voice concerns and needs.
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
- Promoted learning through play with engaging activities, games and lessons.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Utilized assessment data to modify instruction and target areas of weakness for individual students.
- Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
- Monitored and evaluated student progress through regular assessments and observations.
- Served as a mentor for new teachers, providing guidance on lesson planning, classroom management, and instructional strategies.
- Developed and implemented individualized educational plans for special needs children.
Development Intern –Toledo Museum of Art
Toledo Museum of Art
Toledo, OH
05.2006 - 08.2006
- Communicate with donors about museum events and fundraising drives
- Schedule and give museum tours as requested by donors
- Plan, prepare, and execute major fundraising events
- Create and maintain relationships with outside organizations.
- Coordinated event logistics for annual fundraisers, resulting in increased community engagement and support.
- Collaborated on marketing campaigns for events and initiatives, raising public awareness of the organization''s mission.
- Served as liaison between the development team and other departments within the organization to ensure streamlined communication flow on various projects and initiatives.
- Developed strong relationships with key stakeholders including donors, volunteers, and partner organizations through regular communication and relationship-building activities.
- Assisted in grant writing for successful project funding, contributing to the organization''s growth.
- Participated in strategic planning sessions to contribute ideas on how best to achieve the organization''s long-term goals.
- Handled confidential donor information with discretion while maintaining high levels of accuracy in record-keeping processes.
- Analyzed data from program evaluations to identify areas of improvement and recommend effective strategies for future success.
- Prepared comprehensive briefing materials for senior staff members, ensuring informed decision-making at meetings and conferences.
- Maintained donor database with accurate records, improving donation tracking and communication efficiency.
- Monitored budgets for development projects and provided regular updates to senior staff, ensuring fiscal responsibility and transparency.
- Provided support to development director with special projects and events.
- Fielded phone calls and answered emails promptly for director.
- Contributed to a positive work environment by actively participating in team-building activities and demonstrating strong collaboration skills within the development team.
- Facilitated volunteer recruitment efforts through outreach activities and efficient coordination of assigned tasks, strengthening organizational capacity.
- Enhanced fundraising efforts by researching potential donors and developing targeted outreach materials.
Education
Masters of Public Administration (MPA) -
Eastern Michigan University
05.2011
Bachelor of Arts (BA) - Communications
Brigham Young University
12.2006
Certified Personal Trainer-National Strength and Conditioning Association
United States Association of Weightlifting
CrossFit Level 1 Seminar
CrossFit Kids
Precision Nutrition
Skills
- Spanish speaking
- Seeing and correcting movement; managing classes, and inspiring athletes
- Managing multiple schedules; excellent written and oral communication skills; proficient in the use of office equipment, word processing, and databases; strong research and analytical skills; love of and experience with advocacy and debate; experience working with a team to achieve goals and objectives
- Counseling clients on everything from muscle gain to weight loss, to sports performance
- Strength training
- Group Instruction
- Fitness Assessments
- Functional Training
- Flexibility training
- Injury Prevention
- Aerobic Exercise
- High-Intensity Interval Training
- Nutrition assessment and planning
- CrossFit Coaching
- Program Design
- Senior fitness
- Time Management
- One-on-One Coaching
- Weight Control Guidance
- Social Media Presence
- Lifestyle and Nutrition Guidance
- Reliable and Responsible
- Small and Large Group Instruction
- Safe and Effective Exercises
- Certified Personal Trainer
- Communication and Interpersonal Connection
- Motivational Leadership
- Team Management
- Scheduling Coordination
- Performance Tracking
- Budget Administration
- Service Promotion
- Strong teamwork
- Customer service understanding
- Data Entry
- Customer Support
- Sales experience
- Inventory Restocking
- Employee Mentoring
- Process Improvement
- Multi-Line Phone Systems
- Administrative Support
- Performance monitoring
- Payment Processing
- Project assistance
- Budgeting and finance
- Analytical Thinking
- Project Planning
- Idea Development and Brainstorming
- Logistics Coordination
- Data Analysis
- Program Evaluation
Languages
Spanish
Limited Working
Timeline
Provo Recreation Center Fitness Instructor and Personal Trainer
Provo Recreation Center
12.2023 - Current
VASA Personal Training Manager
VASA
04.2023 - 12.2023
Nutrition Coach
The Box
11.2022 - 04.2023
CrossFit Kids/Teens Coach
The Box
11.2022 - 04.2023
Provo Recreation Center-Community and Senior Programs Staff Leader
Provo Recreation Center
08.2022 - 05.2023
Homeschool Teacher
NA
11.2018 - 08.2021
Pre-K, Kindergarten Teacher - Montessori Learning Center
Montessori Learning Center
05.2015 - 11.2018
Development Intern –Toledo Museum of Art
Toledo Museum of Art
05.2006 - 08.2006
Masters of Public Administration (MPA) -
Eastern Michigan University
Bachelor of Arts (BA) - Communications
Brigham Young University
Certified Personal Trainer-National Strength and Conditioning Association
United States Association of Weightlifting
CrossFit Level 1 Seminar
CrossFit Kids
Precision Nutrition