Colby David
GRANITE BAY,California
Summary
Experienced FOH team member with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Welcomes constructive feedback and a chance to learn whenever able. Now seeking a career in the fire service, pursuing education at Sierra College.
Overview
5
5
years of professional experience
Work History
Food Runner/Server Assistant
Sienna Restaurant
Roseville, CA
04.2023 - Current
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Responded promptly to customer inquiries and requests for additional items or services.
- Assisted servers to optimize guest dining experience.
- Memorized dining room floor plans and understood seat number system.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
Server
Oki Sushi
Rocklin, CA
03.2023 - 01.2024
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, and keeping the restaurant tidy
- Provided exceptional service to high volume of daily customers.
General Maintenance Technician
Master's Window Cleaning
Carmichael, CA
11.2022 - 01.2023
- Greeted and informed customers of work prior to starting jobs
- Installed Christmas lights
- Thoroughly cleaned gutters and windows
- Picked up all trash and debris from work
- Made sure the customer was happy with the results and left the jobsite better than it was found
Busser, Barback, Server
Pete's Restaurant & Brewhouse
Folsom, CA
03.2022 - 11.2023
- Cleared tables to maintain high turnover rate and minimize wait times.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Replenished bar glasses, garnishes and condiments.
- Took food and drinks to bar and table customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Studied bartenders to learn recipes for different mixed cocktails.
- Monitored patron alcohol consumption to encourage safety.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Used POS system to ring up customers and open and close tabs.
- Operated POS terminals to input orders, split bills and calculate totals.
Busser
Granite Bay Golf Club
Granite Bay, CA
04.2021 - 03.2022
Busser
Granite Bay Golf Club
Granite Bay, CA
09.2019 - 03.2020
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Trained new employees to perform duties by explaining golf course procedures.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Greeted guests with friendliness and professionalism.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Wiped down and cleaned chairs, booths and highchairs.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
Front of House Team Member
Chick-Fil-A
Granite Bay, CA
11.2018 - 04.2019
- Interacted with guests while taking orders and promoted a positive image for the business through excellent customer service
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Complied with safety and sanitation guidelines to ensure the health and well-being of customers and other staff
- Communicated with guests to provide menu offering details and assist with decision-making
- Served food effectively while also tending to other guest's needs
- Worked with a large group of team members and understands how to create a healthy work environment
Education
High School Diploma -
Granite Bay High School
Granite Bay, CA2018
Some College (No Degree) - Fire Technology
Sierra College
Rocklin, CASkills
- Christian
- Man of integrity
- Kind and Respectful
- Fast and efficient work ethic
- Hungry to learn and improve
- People-oriented
- Easy to get along with
- Good communication skills
- Observant
- Guest Service
- Point of Sale (POS) system operations
- Food inspection
- Table Bussing
- Table setting arrangements
- Buffet setup and takedown
- Restocking essential items for service
- Liquor, wine and food service
- Service prioritization
Additional Information
- Employee of the Month, December of 2023 at Sienna Restaurant
- ABC SafeServ Certification completed 08/18/2022.
- Food Handlers Certification renewed/completed 08/18/2022.
- CA Required: Sexual Harassment and Abusive Conduct Prevention Training certification completed on 09/21/2022.
Timeline
Food Runner/Server Assistant
Sienna Restaurant
04.2023 - Current
Server
Oki Sushi
03.2023 - 01.2024
General Maintenance Technician
Master's Window Cleaning
11.2022 - 01.2023
Busser, Barback, Server
Pete's Restaurant & Brewhouse
03.2022 - 11.2023
Busser
Granite Bay Golf Club
04.2021 - 03.2022
Busser
Granite Bay Golf Club
09.2019 - 03.2020
Front of House Team Member
Chick-Fil-A
11.2018 - 04.2019
High School Diploma -
Granite Bay High School
Some College (No Degree) - Fire Technology
Sierra College
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