Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Host
Sienna Restaurant
Roseville, CA
10.2024 - Current
Greeted guests upon arrival and provided them with menus.
Monitored dining area to assess server capacity and estimate wait times.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Took reservations from patrons by phone or online.
Gather information to seat groups or place on waitlist.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Front of House Trainer
Chick-fil-A
Roseville, CA
01.2023 - 10.2024
Welcoming guests, ensuring great service and memorable dining experiences.
Optimized order accuracy and speed, contributing to improved customer satisfaction.
Upheld food safety protocols, ensuring compliance with health regulations.
Provided guidance to new team members on best practices as well as existing team members on new positions
Lifeguard
Golfland Sunsplash
Roseville, CA
03.2023 - 10.2023
Monitored swimmers to ensure safety in the pool area.
Responded quickly to medical emergencies in the pool area.
Prepared detailed incident reports following accidents or other incidents.