Everyday operations of running the store Including running registers, ensuring a clean and organized store, and assisting customers in locating products and loading and unloading of furniture.
Managerial duties including opening and closing the store, Counting register draws and ensuring they are ready for the next day, pulling end of day reports and documenting them and verify the premises is secured.
Furniture Sales Lead
Big Lots Stores, Inc.
01.2023 - 03.2023
Provided exceptional customer service, resulting in repeat business and positive customer feedback.
Streamlined inventory management processes to minimize stock discrepancies and ensure optimal availability of products.
Collaborated with store team members to create a visually appealing showroom, driving foot traffic and sales.
Followed up with clients after purchase and installation to gauge customer satisfaction.
Furniture Sales Associate
Big Lots Inc
06.2022 - 01.2023
Increased store revenue by effectively upselling furniture and accessory items to customers.
Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
Effectively resolved customer complaints or issues related to product quality or delivery delays.
Cashier
Big Lots Stores, Inc.
03.2022 - 06.2022
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Education
Parks And Recreation Management
Appalachian State University
Boone, NC
08.2025
Skills
Certified in S-130 Firefighter Training, S-190 Wildland Fire Behavior, and L-180 Human factors in Wildland Fire service