Colby Fernandez
Eugene,OR
Summary
Personable and driven professional with a strong foundation in customer facing roles and hands-on leadership across various trades. Proven ability to lead teams, communicate clearly under pressure, and proactively solve problems. Skills honed from managing crews, coordinating logistics, and running my own window washing business. My background has taught me to anticipate needs, build strong relationships, and deliver solutions before the issues arrive. I bring a grounded, people-first approach to any position I find myself in, rooted in real-world experience and a deep commitment to helping others succeed.
Overview
4
4
years of professional experience
Work History
Warehouse Manager
Mystic Supply LLC
10.2024 - Current
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
Residential Demolition
Temporary Business
02.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hardwood Floor Installer
Temporary Business
11.2023 - 02.2024
- Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
- Streamlined installation process, utilizing reliable tools and equipment for optimal results.
- Gained repeat business through dedication to delivering flawless installations that exceeded customers'' expectations every time.
- Increased client referrals through the delivery of high-quality installations and excellent communication skills.
- Showcased versatility by skillfully executing various types of hardwood floor installs including nail-downs, glue-downs, floating methods.
Window Washing Owner and Operator
Self-employeed
04.2023 - 10.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Mowing Crew Leader
Earth Turf and Snow
06.2021 - 11.2022
- Evaluated crew performance regularly, providing feedback and coaching to improve individual skills and overall team efficiency.
- Assisted sales team in securing new contracts by providing expert guidance on project proposals and estimates.
- Optimized resource allocation, assigning appropriate personnel and equipment to each job based on site requirements and staff skill sets.
- Maintained accurate records of completed jobs, invoicing clients promptly upon completion.
- Conducted training sessions for new crew members, enabling them to become proficient in mowing techniques quickly.
Education
High School Diploma -
Ella T. Grasso Technical High School
Groton, CT06-2021
Skills
- Client relations
- Customer relationship building
- Customer advocacy
- Training and mentoring
- Strategic communications
- Team building
- Teamwork and collaboration
- Negotiation and conflict resolution
- Interpersonal communication
- Multitasking Abilities
- Team leadership
- Attention to detail
Timeline
Warehouse Manager
Mystic Supply LLC
10.2024 - Current
Residential Demolition
Temporary Business
02.2024 - 10.2024
Hardwood Floor Installer
Temporary Business
11.2023 - 02.2024
Window Washing Owner and Operator
Self-employeed
04.2023 - 10.2023
Mowing Crew Leader
Earth Turf and Snow
06.2021 - 11.2022
High School Diploma -
Ella T. Grasso Technical High School
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