Colby Mars
Springfield,IL
Summary
United States Air Force Veteran with a strong background in decision making, self motivation, and interpersonal skills ready to help any team achieve their goals.
Overview
13
13
years of professional experience
Work History
Office Specialist
State Of Illinois-Department Of Human Services
06.2023 - Current
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
- Assisted in the preparation of presentations and reports, employing advanced formatting skills for increased readability and impact.
- Contributed to successful project completion by collaborating with colleagues on various administrative tasks as needed.
Office Associate
State Of Illinois- State Retirement Services
09.2018 - 06.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Enhanced workflow through the implementation of effective document management systems, leading to reduced processing times for paperwork.
Office Assistant
State Of Illinois- ALPLM
03.2018 - 09.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Disposal Technician
Tires-B-Gone
08.2013 - 09.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
Aerospace Medical Technician
United States Air Force
02.2011 - 06.2013
- Provided critical support during aeromedical evacuation missions, ensuring the safe transport of patients requiring advanced care.
- Streamlined patient record management, ensuring accurate documentation and timely reporting of medical information.
- Increased efficiency in medical treatment administration by implementing standardized protocols for common conditions encountered in aerospace environments.
- Collected and safely handled specimens for laboratory tests.
- Maintained high levels of readiness by participating in regular disaster preparedness drills and exercises involving simulated aircraft emergencies.
- Protected patient confidentiality while adhering to HIPAA compliance guidelines.
- Maintained Top Secret Security Clearance.
Education
No Degree - Computer Science And Programming
Lincoln Land Community College
Springfield, ILNo Degree - Criminal Justice
Southern Illinois University Edwardsville
Edwardsville, ILHigh School Diploma -
Auburn High School, Auburn, IL, US
Auburn, IL05.2009
Skills
- Previous Top Secret Experience
- Microsoft Office Suite
- Complex Problem Solving
- Analytical and Critical Thinking
- High Risk Decision Making
- Records Management Expertise
- Case Management Expertise
- Report Writing
- Management of Records Requests
Accomplishments
- Air Force Letter of Accommodation, 2011.
- Air Force Letter of Accommodation, 2012.
Timeline
Office Specialist
State Of Illinois-Department Of Human Services
06.2023 - Current
Office Associate
State Of Illinois- State Retirement Services
09.2018 - 06.2023
Office Assistant
State Of Illinois- ALPLM
03.2018 - 09.2018
Disposal Technician
Tires-B-Gone
08.2013 - 09.2018
Aerospace Medical Technician
United States Air Force
02.2011 - 06.2013
No Degree - Computer Science And Programming
Lincoln Land Community College
No Degree - Criminal Justice
Southern Illinois University Edwardsville
High School Diploma -
Auburn High School, Auburn, IL, US
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