Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Colby Martin

Mesa,AZ

Summary

Talented Support Technician bringing [3] years of experience in equipment. Knowledgeable about operations and repairs. Enthusiastic about helping operations run smoothly by providing top-notch support.

Overview

7
7
years of professional experience

Work History

Tech Support II

CenturyLink
12.2016 - 01.2020
  • Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
  • Trained users on how to operate components and systems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to promote better understanding for non-technical users.

Assembly Worker

SPX Marley
06.2014 - 12.2014
  • Completed assigned tasks quickly to decrease production time.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Notified supervisor of issues with equipment or production.

Packaging Temp

Gear For Sports / Hanesbrands
06.2013 - 07.2013
  • Completed daily orders with expert picking and packing of shipments.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed packing processes to increase speed and accuracy.
  • Assembled packages according to meet specific customer requirements.

Education

High School Diploma -

Gardner Edgerton High School
Gardner, KS
05.2013

Skills

  • Creative Issue Resolution
  • Mobility Devices
  • Troubleshooting
  • Issue and Resolution Tracking

Additional Information

After moving to Arizona in January 2021, my dad got Covid. Once he was released to come home from the hospital and rehabilitation, I was his caregiver. He is now almost back to his happy self and can stay home unattended. It is time for me to get back out in the job market. thanks.

Timeline

Tech Support II

CenturyLink
12.2016 - 01.2020

Assembly Worker

SPX Marley
06.2014 - 12.2014

Packaging Temp

Gear For Sports / Hanesbrands
06.2013 - 07.2013

High School Diploma -

Gardner Edgerton High School
Colby Martin