Colby McCown
Covington,WA
Summary
Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Route Manager
WM
Seattle, WA
02.2023 - Current
- Maintained scheduling accuracy and efficiency by overseeing daily route assignments and monitoring customer service.
- Successfully oversaw driver performance and time management, reducing overtime costs while maintaining adherence to efficiency standards.
- Provided excellent customer service by addressing and resolving concerns
- Ensured a commitment to safety by championing its importance in all aspects of work.
- Communicated and enforced company policies and procedures
- Assumed responsibility for investigating and reporting on work-related incidents
Safety Specialist
BNSF Railroad
Seattle, WA
03.2013 - 02.2023
- Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
- Monitored employee work areas for unsafe conditions or practices and took appropriate corrective action when necessary.
- Collaborated with management teams to implement effective strategies for minimizing risk exposure in the workplace.
- Assessed existing processes for potential health or environmental hazards and proposed solutions for improvement.
- Facilitated meetings between departmental representatives in order to discuss ways of improving overall safety performance within the organization.
Superintendent
Drywall Interiors
Covington, WA
01.2010 - 01.2020
- Negotiated contracts with suppliers and subcontractors ensuring competitive pricing while meeting quality requirements.
- Reviewed project proposals, estimates, schedules and contracts related to the project.
- Developed strategies for cost control, scheduling, quality assurance and problem solving.
- Coordinated material procurement processes with suppliers while ensuring timely delivery of materials at job sites.
- Negotiated changes or modifications in contracts as needed during the course of a project.
- Developed and maintained strong customer-focused relationships with stakeholders.
Sales Manager
Seattle Sun Tan
Maple Valley, WA
01.2010 - 02.2013
- Attained top sales in memberships and products throughout the organization.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Cultivated strong professional relationships with clients to drive long-term business development.
Education
High School Diploma -
Kentwood High School
Covington, WA01-2010
Skills
- First Class Customer Service
- Sales Goal Attainment
- Communication
- Contract Negotiation
- Time Management
- Team Work
- Leadership
- Adaptability
Certification
- RCRA-In Progress
- Arbinger Mindset
- iCare
- CPR
Affiliations
- Family Time
- Travel
- Golf
- Real Estate
Accomplishments
- Safety Award 9 Years
- Highest Membership Sales
- Optimizing Efficiency
Timeline
Route Manager
WM
02.2023 - Current
Safety Specialist
BNSF Railroad
03.2013 - 02.2023
Superintendent
Drywall Interiors
01.2010 - 01.2020
Sales Manager
Seattle Sun Tan
01.2010 - 02.2013
- RCRA-In Progress
- Arbinger Mindset
- iCare
- CPR
High School Diploma -
Kentwood High School
Similar Profiles
Daniel FrameDaniel Frame
Operations Manager at WMOperations Manager at WM
Melissa HernandezMelissa Hernandez
Dispatcher/Router Combo at WMDispatcher/Router Combo at WM
Daniel Reyes JrDaniel Reyes Jr
Plant Maintenance Technician at WMPlant Maintenance Technician at WM