Colby Mitchell
Angleton
Summary
Resourceful Information Technician consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 3 years of progressive IT experience.
Overview
7
7
years of professional experience
Work History
Information Systems Technician
United States Navy, USN
08.2021 - Current
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for the communication systems onboard the aircraft carrier USS Harry S. Truman.
- Developed and maintained strong coworker relationships throughout high stress naval training exercises in the North Atlantic ocean to deliver exceptional time management and problem resolution.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology equipment utilization.
- Streamlined helpdesk troubleshooting processes, enhancing Naval Operation satisfaction rates while reducing response times for support requests.
- Led and mentored over 30 junior sailors in troubleshooting and maintenance operating procedures on a daily basis to ensure equipment functionality.
Junior Operator
Mammoet USA
11.2018 - 07.2019
- Demonstrated adaptability by operating various pieces of equipment throughout the facility as required for production needs.
- Adhered strictly to industry regulations and company policies, ensuring safe operation of equipment at all times.
- Enhanced safety measures by conducting thorough inspections of machinery and addressing potential hazards promptly.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on operational processes.
Education
Bachelor of Science - Computer Science
Blinn College
Brenham, TX12-2027
Skills
- Troubleshooting skills
- Problem-solving
- Time management
- Teamwork and collaboration
- Quick learner
- Adaptability
- Leadership
- Attention to detail
- Reliability
- Effective communication
- Decision-making
Timeline
Information Systems Technician
United States Navy, USN
08.2021 - Current
Junior Operator
Mammoet USA
11.2018 - 07.2019
Bachelor of Science - Computer Science
Blinn College
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