COLBY OLVERA
Marietta,Ga
Summary
Dedicated and dependable professional committed to resolving customer issues and complaints, delivering exceptional service. Skilled in meeting company objectives in sales and customer retention, striving to provide effective solutions for customers' needs. Strong desire to expand knowledge and expertise, eager to grow within similar roles and contribute to the organization's success.
Overview
5
5
years of professional experience
Work History
Pest Control Technician
Breda Pest Management
11.2023 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Residential Pest Control
Arrow Exterminators
08.2021 - 11.2023
- Performing and maintaining excellent customer service and sales performance
- My professional experience with Arrow includes Mosquito Reduction, Termite Servicing, and Inspections, as well as General IPM (Integrated pest Management)
- Responsible for Documenting the production services in compliance with EPA and USDA
- Keep track of property accounts for scheduling with clients and sales proposals
- Assist in training and motivating other team members
Commercial & Residential Pest Control
BugOut
02.2021 - 08.2021
- Identify potential and current pest issues to relay to the customer with options for treatment and or repairs
- Received training in commercial pest services while also performing a route for residential services
- Increased knowledge in mosquito reduction
- Experienced hands-on training for rodent exclusions
- Document production and inspections
- Oversee chemical and supply storage daily as well as monthly inventory
General Laborer
SCA Construction
03.2020 - 01.2021
- Apprentice to various construction projects
- Communicate with construction managers and other laborers
- Abide by company and industry safety standards
- Utilized a wide range hand tools and light equipment such as pressure washers, drills, nail guns etc
- Other duties consist of preparing job sites and clearing debris from completed projects
Education
HVAC -
LINCOLN COLLEGE OF TECHNOLOGY
06.2021
HIGH SCHOOL -
HILL GROVE HIGHSCHOOL
02.2020
Skills
- Dependable and reliable
- Pest Removal
- Safety Protocols
- Chemicals handling
- Clean Driving Record
- Pest management techniques
References
- Adam Ordoyne, Branch Manager, Arrow Exterminators, 404-938-3028
- Jennifer Hall, Office Manager, Arrow Exterminators, 478-491-2056
- Eric Nevins, Manager, SCA Construction, (770) 530-0517
Timeline
Pest Control Technician
Breda Pest Management
11.2023 - Current
Residential Pest Control
Arrow Exterminators
08.2021 - 11.2023
Commercial & Residential Pest Control
BugOut
02.2021 - 08.2021
General Laborer
SCA Construction
03.2020 - 01.2021
HVAC -
LINCOLN COLLEGE OF TECHNOLOGY
HIGH SCHOOL -
HILL GROVE HIGHSCHOOL