Colby Richmond
Jackson,TN
Summary
Accomplished retail management professional with a strong focus on inventory management and team development. Demonstrated success in enhancing training programs and optimizing store operations at Dollar General Market, resulting in improved employee performance and customer satisfaction. Expertise in leadership development training and strategic planning drives achievement of business objectives.
Overview
6
6
years of professional experience
Work History
Team Member
Walmart
Jackson, Tennessee
10.2024 - Current
- Explored new approaches for advancing efficiency in department procedures.
- Assisted customers with product selection and ordering process.
- Participated in team meetings to discuss strategies for improvement.
Training Store Manager
Dollar General Market
Milan, TN
05.2022 - 10.2024
- Assisted in the development of training materials and programs for store staff.
- Supervised staff performance.
- Analyzed data to evaluate training effectiveness across stores.
- Created work schedules and delegated responsibilities.
Store Manger
Dollar Tree
Jackson, TN
05.2021 - 07.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Boosted customer satisfaction and optimized store operations through effective relationship building.
- Monitored employee attendance records, timekeeping, and payroll information.
Assistant Store Manager
Dollar General
Jackson, Tennessee
09.2019 - 05.2021
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
BBA - Human Resources Management
Strayer University
Skills
- Inventory Management
- Retail Management
- Leadership Development Training
- Staff scheduling
- Employee Training Development
- Store operations
- Effective Team Building
Accomplishments
- Dollar General Top 5% in company Q3 and Q4 2023
- Dollar Tree Top Gun Q2 2022
- Trained and help promote 2 ASMs to store manager positions.
Affiliations
- Opened a new store for Dollar General located in Lexington, TN.
Timeline
Team Member
Walmart
10.2024 - Current
Training Store Manager
Dollar General Market
05.2022 - 10.2024
Store Manger
Dollar Tree
05.2021 - 07.2022
Assistant Store Manager
Dollar General
09.2019 - 05.2021
BBA - Human Resources Management
Strayer University
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