Colby Smith
Frisco,TX
Summary
Versatile senior director of operations with proven abilities across all levels of organizational management. Expertise in restaurant operations, inspiring & developing leaders, and creating business strategies. Proven leader with significant background in P&L management, business growth tactics, and operational efficiencies.
Overview
21
21
years of professional experience
Work History
Vice President of Operations
Pacific Catch: West Coast Fish House
09.2023 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Prepared annual budgets with controls to prevent overages.
- Liaised with COO to expand existing asset classes and develop capabilities with new asset classes.
Director of Operations-Central U.S.
Fleming's Prime Steakhouse & Wine Bar
02.2020 - 08.2023
- Successfully led 20 restaurants spanning 8-states in the central United States totally over $78M in revenue and $17M in profits.
- Helped create and oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Joint Venture Partner
Outback Steakhouse
10.2010 - 02.2020
- Led a group of 14 restaurants spanning 7 states in the midwest totaling over $35m in revenue.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Trained new employees on accounting principles and company procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Proprietor
Outback Steakhouse
11.2002 - 10.2010
- Oversaw and ran two Outback Steakhouses ranging in annual revenue from $2M to $5M
- Consulted with customers to assess needs and propose optimal solutions.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Evaluated suppliers to maintain cost controls and improve operations.
- Optimized team hiring, training, and performance.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
MBA - Business Administration And Management
University of Nebraska At Omaha
Omaha, NE12.2014
Bachelor of Science - Business Management
Bellevue University
Bellevue, NE12.2011
Skills
- Restaurant Operations Expert
- P&L Management
- Leadership and People Development
- Mentorship Across Different Business Levels
- Business Growth and Marketing Strategies
- Policy and Procedure Development & Enforcement
- Trend Identification and Forecasting
- LRP Strategic Vision
- Foster Dynamic Business Relationships
- Analytical and Critical Thinker
- Operational Analysis
- Balanced Work Ethic & Healthy Lifestyle
Former Texas Tech Track & Field athlete
Member of the 1993-1994 Texas Tech track team
Timeline
Vice President of Operations
Pacific Catch: West Coast Fish House
09.2023 - Current
Director of Operations-Central U.S.
Fleming's Prime Steakhouse & Wine Bar
02.2020 - 08.2023
Joint Venture Partner
Outback Steakhouse
10.2010 - 02.2020
Proprietor
Outback Steakhouse
11.2002 - 10.2010
MBA - Business Administration And Management
University of Nebraska At Omaha
Bachelor of Science - Business Management
Bellevue University
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