Colby Waldrop
Loudon,Tennessee
Summary
Hardworking Shift Leader focused on reviewing team tasks to assure quality. Experienced employee trainer successful at maximizing team productivity. Dedicated to providing high quality experience to all customers.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin' Brands
Cookeville, TN
09.2022 - Current
- Trained new employees and delegated tasks and responsibilities.
- Resolved customer complaints and issues and offered solutions to maintain satisfaction.
- Maintained clean and areas to increase workplace safety.
Factory Production Worker
Continental Carbonic
Loudon, Tennessee
05.2022 - 09.2022
- Carefully packaged hundreds of finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Used forklifts and pallet jacks to increase efficiency,
Pizza Delivery Driver
Marco's Pizza
Cookeville, TN
12.2020 - 05.2022
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Managed Cash amounts over $500 in total
Education
BBA - Finance
Tennessee Technological University
Cookeville, TN05.2024
Skills
- Forklift Certified
- Assigning Work
- Experienced Trainer
- Conflict Resolution
- Cash Management
Affiliations
- Chi Alpha Christian Fellowship
- Honors Society
- TN Tech Honors Program
- Honors Fellowship
Timeline
Shift Leader
Dunkin' Brands
09.2022 - Current
Factory Production Worker
Continental Carbonic
05.2022 - 09.2022
Pizza Delivery Driver
Marco's Pizza
12.2020 - 05.2022
BBA - Finance
Tennessee Technological University