Colby Walker
Klamath Falls,OR
Summary
Dynamic and dedicated professional with extensive experience in customer service at Eastside Liquor. Proven ability to enhance customer satisfaction through exceptional service and accurate cash handling. Recognized for reliability and teamwork, consistently achieving positive feedback while efficiently managing transactions and restocking merchandise. Committed to maintaining a welcoming shopping environment.
Overview
11
11
years of professional experience
Work History
Cashier/sales/stocking
Eastside Liquor
06.2020 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
East Main Market
10.2016 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Tire Technician
Basin Tire & Auto
10.2018 - 04.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Courtesy Clerk/unloader/overnight
Walmart
12.2010 - 01.2012
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
Automotive
Klamath Community College
Klamath Falls, ORSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Product restocking
- Merchandise restocking
- ID verification
- Attention to detail
Timeline
Cashier/sales/stocking
Eastside Liquor
06.2020 - 04.2022
Tire Technician
Basin Tire & Auto
10.2018 - 04.2019
Cashier
East Main Market
10.2016 - 07.2019
Courtesy Clerk/unloader/overnight
Walmart
12.2010 - 01.2012
Automotive
Klamath Community College