Cole Bannan
Hawley,PA
Summary
Driven and reliable Field Service Technician with a proven track record at USA Compression, adept in troubleshooting and repair, and preventive maintenance. Excelled in customer service, ensuring high satisfaction through efficient problem-solving and robust physical and mental strength. Demonstrated exceptional teamwork and communication, significantly improving equipment uptime and worksite efficiency.
Overview
6
6
years of professional experience
Work History
Field Service Technician
USA Compression
10.2022 - Current
- Personally in charge of maintaining, repairing, trouble-shooting, and operating 6, 3606 Caterpillar Natural Gas engines. As well as needing the knowledge to do the same with every other unit in our field.
- Have the physical and mental capabilities to work extensive hours.
- Being able to work through harsh weather, whether is was extremely hot, or extremely cold.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Laborer
Beech Lake Construction
06.2018 - 08.2020
- Received plenty of truck driving and heavy machine operating time.
- Built foundations, houses, graded land, spread material, built driveways, connected underground waterlines, build septic systems and drainage systems.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
No Degree - Business Administration
Penn State University
Scranton, PAHigh School Diploma -
Honesdale High School
Honesdale, PA06.2020
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Preventive Maintenance
Timeline
Field Service Technician
USA Compression
10.2022 - Current
Laborer
Beech Lake Construction
06.2018 - 08.2020
No Degree - Business Administration
Penn State University
High School Diploma -
Honesdale High School
Similar Profiles
Laura BeneshLaura Benesh
Accounts Payable Specialist at USA CompressionAccounts Payable Specialist at USA Compression
Randall HolmesRandall Holmes
Regional Health and Safety Coordinator at USA CompressionRegional Health and Safety Coordinator at USA Compression
Dustin GayDustin Gay
Field Service Technician at USA CompressionField Service Technician at USA Compression