Cole Browning
Saratoga Springs
Summary
Detail-oriented and reliable professional with extensive experience in mechanical repair, HVAC maintenance, and customer service. Proven expertise in troubleshooting and preventative maintenance ensures the safe and efficient operation of equipment and facility systems. Well-versed in maintaining climate control systems to foster clean and compliant environments, while demonstrating strong communication skills and attention to detail. A commitment to supporting safe and efficient facility operations within healthcare settings underscores a dedication to excellence in service delivery.
Overview
5
5
years of professional experience
Work History
Cashier
UPS
01.2026 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
Salesman/Technician
Discount Tire
07.2021 - 12.2025
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Worked in the shop as a lead technician and helped with workflow and time management on customer services.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
HVAC Technician
Method Air
08.2024 - 11.2024
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Education
High School Diploma -
Westlake Highschool
Saratoga Springs, UT05-2023
Skills
- Customer service
- Troubleshooting problems
- Effective Time Management
- Multitasking
- Leadership
- Fast learner
- Team collaboration
- Customer assistance
- Guest inquiries
- Hospitality and accommodation
- Issue resolution
- Data entry
Timeline
Cashier
UPS
01.2026 - Current
HVAC Technician
Method Air
08.2024 - 11.2024
Salesman/Technician
Discount Tire
07.2021 - 12.2025
High School Diploma -
Westlake Highschool