Cole Chapo
munith,MI
Summary
Dynamic Supervisor at Consumers Energy with a proven track record in team leadership and workflow optimization. Enhanced productivity through effective conflict resolution and performance evaluations. Skilled in regulatory compliance and project management, fostering a culture of continuous improvement while mentoring junior staff to achieve their career goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].
Overview
27
27
years of professional experience
1
1
Certification
Work History
Supervisor
Consumers Energy
02.2021 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Lead the team of 39 Union Employees with emphasis on safety and meeting schedule adherence on multiple job types and cost basis.
Foreman
Miller Pipeline
03.2017 - 02.2021
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Lead large scale pipeline projects in conjunction with MDOT and municipality permit guidelines ahead of schedule.
Senior Fitter Operator
Columbia Gas of Ohio
02.2012 - 02.2017
- Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Increased overall product quality with meticulous attention to detail during the fitting process and adherence to industry standards.
- Implemented cost-saving measures through the evaluation of current processes, identification of inefficiencies, and recommendation of strategic improvements.
- Championed a culture of continuous improvement within the organization by actively promoting innovative ideas, seeking new challenges, and fostering open communication among team members.
- Contributed significantly to building a reputation for excellence within the organization through dedication to superior craftsmanship, attention to detail, and unwavering commitment to quality control measures.
- Assisted in the development and implementation of comprehensive preventive maintenance programs, resulting in extended equipment life and reduced repair costs.
- Lead our O&M team with training and work practices of leak maintenance lowering our overall cost.
Pipeline Foreman
Infrasource Underground Construction
02.1998 - 02.2017
- Fostered a positive work environment, promoting teamwork and collaboration among staff members.
- Mentored junior team members by providing guidance on best practices and sharing industry knowledge to promote professional development.
- Enhanced pipeline efficiency by implementing new construction and maintenance techniques.
- Reduced safety incidents through thorough employee training and consistent oversight of job sites.
- Handled conflict resolution effectively, addressing grievances in a timely manner to maintain a cohesive and productive work environment.
- Managed pipeline construction projects, ensuring timely completion and adherence to budget constraints.
- Identified potential issues early on, enabling proactive solutions to minimize downtime or delays in project timelines.
- Oversaw the installation, repair, and maintenance of pipeline systems, ensuring optimal functionality at all times.
- Increased productivity with efficient allocation of available resources and manpower.
- Maintained high quality workmanship by enforcing strict adherence to industry standards and regulations.
- Evaluated team performance regularly to identify areas for improvement and provide constructive feedback accordingly.
- Coordinated with regulatory agencies to ensure compliance with all applicable laws and regulations throughout the duration of each project.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Lead my team across the country on large pipeline bid projects including renewing all of downtown Atlanta Ga gas facilities.
Education
High School Diploma -
Chelsea High School
Chelsea, MI06-1998
Skills
- Team leadership
- Workflow optimization
- Conflict resolution
- Performance evaluation
- Regulatory compliance
- Project management
- Communication skills
- Time management
- Training and mentoring
- Goal oriented
Certification
- SAP Certified Application Associate – SAP SE.
- [State] Driver's License
- CPR/AED Certification
- First Aid Certification
- OSHA Certified
Timeline
Supervisor
Consumers Energy
02.2021 - 02.2025
Foreman
Miller Pipeline
03.2017 - 02.2021
Senior Fitter Operator
Columbia Gas of Ohio
02.2012 - 02.2017
Pipeline Foreman
Infrasource Underground Construction
02.1998 - 02.2017
High School Diploma -
Chelsea High School
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