Cole Congleton
LGI Homes
1
Certification
9
years of professional experience
Experienced with project management, team leadership, and cost control. Utilizes strategic planning and effective communication to ensure project success. Track record of delivering projects on time and within budget while maintaining high safety and quality standards.
Work History
CONSTRUCTION MANAGER
6 Years 10 Months- Selected as Backend Construction Manager for LGI Homes' 2020 National Project of the Year, supporting high-volume production, quality execution, and on-time delivery.
- Directed field operations for high-volume residential construction communities, overseeing all phases from site initiation to homeowner closing.
- Coordinated construction activities for 30–40 homes, emphasizing effective cycle time management and critical path scheduling to enhance operational efficiency.
- Analyzed and resolved permitting discrepancies, contributing to on-schedule project delivery and enhanced fiscal oversight.
- Monitored and adjusted production schedules and critical path milestones to facilitate streamlined processes and achieve on-time project closures.
- Coordinate subcontractors, inspectors, suppliers, utility providers, and internal departments to keep production moving and ensure effective trade partner management.
- Develop strong working relationships with trade partners while holding them accountable for safety, workmanship, schedule performance, and quality expectations through quality control processes.
- Implemented proactive building inspections and quality walks to maintain a 97% first-time inspection pass rate.
- Mentored and onboarded new construction managers, focusing on warranty processes, homeowner orientation walkthrough, customer communication, and company service expectations.
- Recognized as Construction Manager of the Quarter (3×) for leadership, production performance, and operational excellence.
WARRANTY / CUSTOMER SERVICE MANAGER
2 Years 6 Months- Managed warranty operations across 15 residential construction communities, partnering with homeowners, Construction Managers, and subcontractors to ensure quality control and customer communication.
- Implemented effective cycle time management strategies to reduce homeowner warranty callback response time, significantly boosting service responsiveness.
- Optimized project scheduling and subcontractor collaboration, achieving a reduction in average warranty completion time from 5 days to 3 days.
- Coordinated warranty repairs and monitored subcontractor performance to identify recurring construction issues, enhancing overall quality and supporting trade partner management.
- Partnered with construction teams to enhance homeowner satisfaction and reduce warranty callbacks while prioritizing cost control and critical path scheduling.
- Facilitated training sessions for new hires, emphasizing ongoing support and skill enhancement.
Education
Bachelor of Science - Universal Studies
Skills
Residential construction management
Project timeline management
Scheduling optimization
Cycle management
Quality assurance
Trade Partner Management
Budget Awareness
Building inspection expertise
Blueprint Interpretation
Effective team leadership
Client relations management
Project management
Homeowner orientation
Proficient in BuildPro
Accomplishments
- Awarded Construction Manager of the Quarter 3 times for exceeding production goals, quality benchmarks, and customer satisfaction scores
- Consistently closed 8-10 homes per month while maintaining quality and schedule adherence across active communities
- Reduced warranty callbacks by implementing proactive pre-drywall and pre-closing quality control inspections
- Maintained zero OSHA recordable incidents over multiple years through strict jobsite safety enforcement and trade partner accountability
- Identified and resolved a permitting issue that avoided approximately $674,325 in potential costs
Certification
- OSHA 10 CERTIFIED
Timeline
CONSTRUCTION MANAGER
LGI Homes
10.2019 - CurrentRead More
WARRANTY / CUSTOMER SERVICE MANAGER
LGI Homes
04.2017 - 10.2019Read More
University of Texas at Arlington
Bachelor of Science from Universal Studies
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