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Cole Feliciano
Three Forks,MT
Summary
Dedicated professional with strong customer service skills and a focus on team collaboration. Proven ability to maintain cleanliness and organization while ensuring customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Ranch Hand
Private Ranch
Manhattan, MT
10.2024 - 09.2025
- Operated and maintained farm equipment for efficient land management and crop production.
- Maintained cleanliness of barns and animal housing areas, promoting hygiene standards on ranch.
- Repaired equipment and animal living spaces.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Worked with ranch hands to clean stables and riding areas.
- Maintained equipment and ranch structures.
Host
Bridger Brewing
Three Forks, MT
09.2023 - 05.2024
- Greeted and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation system to maximize seating efficiency during peak hours.
- Assisted in training new hosts on customer engagement and operational procedures.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barback
The Sacajawea Bar
Three Forks, MT
09.2022 - 03.2023
- Delivered food to customers at bar and tables.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Monitored customer needs, providing prompt service to enhance satisfaction levels.
- Supported team by training new staff on bar procedures and responsibilities.
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Ranch Hand
Private Ranch
10.2024 - 09.2025
Host
Bridger Brewing
09.2023 - 05.2024
Barback
The Sacajawea Bar
09.2022 - 03.2023