Cole Gaddy
Corpus Christi,TX
Summary
Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and organizational systems.
Overview
3
3
years of professional experience
Work History
Outdoor Enthusiast
Academy Sports Outdoors
Corpus Christi, Texas
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Server
BJ'S Restaurant & Brewhouse
Corpus Christi
09.2022 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Food Runner
Alamo Drafthouse Cinema
Corpus Christi, TX
08.2021 - 08.2022
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
Barback
Brewsters Ice House
Corpus Christi, TX
06.2021 - 08.2022
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Responded to customer requests promptly and professionally.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Education
Bachelor of Accountancy - Accounting
Texas A & M University-Corpus Christi
Corpus Christi, TX12.2024
Associate of Business Administration -
Del Mar College
Corpus Christi, TX05.2021
Skills
- Records Management
- Data Entry
- Guest Relations
- Cash Handling
- Invoicing and Billing
- Transaction Processing
- Customer Service
- Communication skills
Affiliations
- Film maker
- Novelist
- Music creator
References
References available upon request.
Timeline
Outdoor Enthusiast
Academy Sports Outdoors
11.2023 - Current
Server
BJ'S Restaurant & Brewhouse
09.2022 - Current
Food Runner
Alamo Drafthouse Cinema
08.2021 - 08.2022
Barback
Brewsters Ice House
06.2021 - 08.2022
Bachelor of Accountancy - Accounting
Texas A & M University-Corpus Christi
Associate of Business Administration -
Del Mar College
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