Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Cole Gilmore

Morgantown,WV

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Firehouse Subs. Proven ability to enhance guest experiences through effective problem-solving and attention to detail. Skilled in cash handling and maintaining high standards of cleanliness and safety, contributing to overall team success.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively.

Overview

3
3
years of professional experience

Work History

Team Member/Restaurant Crew Member

Firehouse Subs
05.2023 - 08.2024
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Prepared and assembled menu items in a fast-paced, high-volume kitchen environment.
  • Maintained strict food safety and sanitation standards in accordance with company and health department regulations.

Attendant

Retro Skate
09.2023 - 04.2024
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Worked efficiently to hand out skates and shoes to costumers, as well as guarded the skating floor.

Team Member

Food Lion
02.2021 - 08.2022
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.

Education

No Degree - Exercise Physiology

West Virginia University
Morgantown, WV
05-2028

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Cash handling
  • Leadership qualities

Accomplishments

Clinical Shadowing Experience

Physical Therapy Shadowing
Pro Performance – [Morgantown, WV]
June – 2025

  • Observed licensed physical therapists in the assessment and treatment of patients with various musculoskeletal and neurological conditions.
  • Gained insight into therapeutic techniques, patient care plans, and clinical workflow.
  • Learned about the importance of communication, empathy, and professionalism in a healthcare setting.

Interests

  • Gym Workouts
  • Environmental Stewardship
  • Homelessness Outreach
  • Student Ministry

Timeline

Attendant

Retro Skate
09.2023 - 04.2024

Team Member/Restaurant Crew Member

Firehouse Subs
05.2023 - 08.2024

Team Member

Food Lion
02.2021 - 08.2022

No Degree - Exercise Physiology

West Virginia University

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