Customer service-oriented, pleasant, and courteous restaurant hostess with a proven track record of making customers comfortable and satisfied while ensuring optimal guest flow.
Overview
4
4
years of professional experience
Work History
Host/Crew Team Member/Restaurant Server
Stonies Taphouse & Bistro
Salinas, California
09.2023 - 12.2025
Coordinated with servers to relay guest preferences and special requests for enhanced dining experience.
Greeted customers at the host stand with a warm welcome and helped that be seated or check them in
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Assisted in training new hosts on procedures and customer service standards.
Handled phone orders, packed to-go meals, and assisted in food preparation during peak hours to ensure timely service.
Supported team by bussing tables and delivering food orders to maintain efficient operations.
Service Crew Member
Roundtable Pizza
Prunedale, USA
04.2022 - 09.2022
Greeted guests warmly and promptly upon arrival to enhance first impressions.
Prepared and served food items in compliance with company standards and customer requests.
Restocked kitchen supplies and food items, supporting uninterrupted service operations.
Inquired about party sizes and adjusted seating arrangements to optimize guest experience.
Relayed guest preferences and requirements to servers for tailored service.
Addressed special needs and requests from guests, delivering personalized customer service.
Cleaned tables, washed dishes, and performed miscellaneous tasks during downtime.