Detail Manager
Kolosso Chrysler Jeep Dodge Ram
Appleton, WI
06.2025 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Developed and implemented process improvements, enhancing operational efficiency and accuracy.
- Led team training sessions, fostering skill development and knowledge sharing among staff.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock levels.
- Managed scheduling and resource allocation to optimize workforce productivity and minimize downtime.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected finished work to verify employee compliance with detailing standards.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Trained detail team to deliver best possible service to customers with quality work.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
- Maintained an organized workspace, ensuring all tools were easily accessible for efficient task completion.
- Conducted regular performance evaluations for team members, providing constructive feedback for improvement and growth opportunities.