Cole Hazen
Bellevue
Summary
Graduate of The Masters University. Majoring in Marketing Media, with a passion in Photography and Social Media Marketing. Responsible, creative, and thoughtful. Eager to learn new skills.
Overview
10
10
years of professional experience
Work History
Customer Service Sales Representative
SanMar
Issaquah, WA
03.2023 - Current
- Monitored inventory levels to ensure availability of products for purchase.
- Utilized effective communication skills to explain product features, benefits and pricing information.
- Maintained accurate records of customer orders, payments and contact information using database software.
- Handled escalated calls from dissatisfied customers in a professional manner while seeking resolution within established guidelines.
- Maintained records of customer interactions and transactions.
Customs Compliance Coordinator
SanMar
Issaquah, WA
01.2022 - 03.2023
- Conducted pre-entry document reviews of company’s international shipments to ensure accuracy.
- Reconciled entry errors with customs brokers.
- Create and maintain receiving discrepancy reports and work with customs brokers to amend entries.
Sales Associate
Big 5 Sporting Goods
Factoria, WA
01.2016 - 11.2021
- Engaged in customer sales and setting up promotional ads.
- Supervised cash register transactions and directed sales to customers in need.
- Maintained general store cleanliness and managed floor inventory.
- Contributed as a Customs Compliance Coordinator in several areas:
- Conducted pre-entry document reviews of company’s international shipments to ensure accuracy.
- Reconciled entry errors with customs brokers.
Education
Bachelor’s - Marketing Media
The Master’s University
Santa Clarita, CA, US12.2020
Associates of Arts and Sciences - undefined
Bellevue College
US05.2017
Skills
- Lightroom/Photoshop/Illustrator
- Familiar with DSLR Photography
- Technical Skills: Excel, Word, Power Point
Timeline
Customer Service Sales Representative
SanMar
03.2023 - Current
Customs Compliance Coordinator
SanMar
01.2022 - 03.2023
Sales Associate
Big 5 Sporting Goods
01.2016 - 11.2021
Associates of Arts and Sciences - undefined
Bellevue College
Bachelor’s - Marketing Media
The Master’s University