Cole Henderson
Lakeland,FL
Summary
I am a dedicated Front of House Team Member skilled in delivering exceptional customer service, maintaining cleanliness, and efficiently processing transactions. Also an enthusiastic team player with experience in training new members and prioritizing service efficiency. I am committed to enhancing guest experiences through effective problem-solving. Customers should experience a clean, organized environment. Most of all I am a hard worker who is able to get the job done right.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Culvers
Lakeland, FL
03.2025 - 12.2025
- I deliver exceptional customer service by responding to inquiries and resolving issues promptly.
- I can maintain cleanliness and organization of dining area to enhance guest experience.
- I can operate point-of-sale system efficiently, processing transactions accurately.
- I am able to assist in training new team members on operational procedures and customer service standards.
Education
High School Diploma -
George W Jenkins High School
Lakeland, FL05-2026
Skills
- I am experienced with greeting guests
- I can handle order taking
- I can manage cleanliness and maintain a clean environment for guests
- I am able to handle money in an orderly fashion
- I am able to handle complaints and get issues fixed immediately
- Service prioritization is number one to me so everyone has a good experience
- I take teamwork seriously and getting the job done on time and efficiently
Accomplishments
- Volunteered at the bully project by cleaning the dog kennels, organizing food pantries and making an impact on pet owners in Polk County with accuracy and efficiency.
- Collaborated with a team of 25 doing community service hours for my school.
Timeline
Front of House Team Member
Culvers
03.2025 - 12.2025
High School Diploma -
George W Jenkins High School