Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Cole Hetzler

Louisville,KY

Summary

Experienced account management professional with strong record of problem solving, effectively communicating, and efficiently completing tasks. Excellent customer service skills and highly interested in a Cybersecurity career.

Overview

8
8
years of professional experience

Work History

Key Account Manager

LG Electronics
01.2024 - Current
  • Strengthen client relationships through regular communication and effective problem solving
  • Built and actively maintain strong client relationships to drive business growth while managing a $8M+ territory
  • Deliver exceptional customer service by resolving client concerns quickly and efficiently

Account Executive

Waystar
05.2023 - 01.2024
  • Successfully sold software solutions to clients both with and without any previous knowledge of the company
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication
  • Negotiated contracts successfully, securing favorable terms for both the company and clients

Senior Area Sales Manager

GE Appliances, a Haier Company
09.2022 - 05.2023
  • Negotiated contracts with vendors to secure optimal pricing and terms for the company''s benefit
  • Developed strong relationships with key clients, resulting in long-term partnerships and repeat business
  • Built lasting relationships with clients through outstanding customer service interactions

Commercial Development Program Associate

GE Appliances, a Haier Company
05.2020 - 09.2023
  • 2.5 year rotational program including 3 different roles
  • Served as Development Program Networking Chair
  • Part of 2022 Region of the Year, had this rotation extended by 4 months due to outstanding performance

Cardinal Ambassador

University of Louisville
04.2017 - 04.2019
  • Responsible for working administrative hours in the university office as well as giving tours of campus and meeting with prospective students and their families

Education

Bachelor of Science - Business Marketing

University of Louisville
Louisville
05-2020

Skills

  • Client relationship building
  • Services optimization
  • Problem-solving
  • Excellent communication
  • Task prioritization
  • Conflict resolution

Interests

  • Reading, anything outdoors, computers, and fitness

Timeline

Key Account Manager

LG Electronics
01.2024 - Current

Account Executive

Waystar
05.2023 - 01.2024

Senior Area Sales Manager

GE Appliances, a Haier Company
09.2022 - 05.2023

Commercial Development Program Associate

GE Appliances, a Haier Company
05.2020 - 09.2023

Cardinal Ambassador

University of Louisville
04.2017 - 04.2019

Bachelor of Science - Business Marketing

University of Louisville
Cole Hetzler