- Reading, anything outdoors, computers, and fitness
Cole Hetzler
Louisville,KY
Summary
Experienced account management professional with strong record of problem solving, effectively communicating, and efficiently completing tasks. Excellent customer service skills and highly interested in a Cybersecurity career.
Overview
8
8
years of professional experience
Work History
Key Account Manager
LG Electronics
01.2024 - Current
- Strengthen client relationships through regular communication and effective problem solving
- Built and actively maintain strong client relationships to drive business growth while managing a $8M+ territory
- Deliver exceptional customer service by resolving client concerns quickly and efficiently
Account Executive
Waystar
05.2023 - 01.2024
- Successfully sold software solutions to clients both with and without any previous knowledge of the company
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication
- Negotiated contracts successfully, securing favorable terms for both the company and clients
Senior Area Sales Manager
GE Appliances, a Haier Company
09.2022 - 05.2023
- Negotiated contracts with vendors to secure optimal pricing and terms for the company''s benefit
- Developed strong relationships with key clients, resulting in long-term partnerships and repeat business
- Built lasting relationships with clients through outstanding customer service interactions
Commercial Development Program Associate
GE Appliances, a Haier Company
05.2020 - 09.2023
- 2.5 year rotational program including 3 different roles
- Served as Development Program Networking Chair
- Part of 2022 Region of the Year, had this rotation extended by 4 months due to outstanding performance
Cardinal Ambassador
University of Louisville
04.2017 - 04.2019
- Responsible for working administrative hours in the university office as well as giving tours of campus and meeting with prospective students and their families
Education
Bachelor of Science - Business Marketing
University of Louisville
Louisville05-2020
Skills
- Client relationship building
- Services optimization
- Problem-solving
- Excellent communication
- Task prioritization
- Conflict resolution
Interests
Timeline
Key Account Manager
LG Electronics
01.2024 - Current
Account Executive
Waystar
05.2023 - 01.2024
Senior Area Sales Manager
GE Appliances, a Haier Company
09.2022 - 05.2023
Commercial Development Program Associate
GE Appliances, a Haier Company
05.2020 - 09.2023
Cardinal Ambassador
University of Louisville
04.2017 - 04.2019
Bachelor of Science - Business Marketing
University of Louisville
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