Cole Jensen
Des Moines
Summary
Human services professional with a strong record in managing Employee Assistance Program services. Expertise in fostering trust among diverse populations while providing support for personal, behavioral, and life challenges. Committed to empowering individuals through effective communication and culturally responsive practices.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Employee Assistance Program-Employee Advocate
Goodwill of Central Iowa
Johnston
08.2023 - Current
- Led continuous improvement initiatives to expand access, reduce stigma, and tailor EAP services for diverse and underserved employee populations.
- Executed employee engagement and education strategies that enhanced awareness, utilization, and trust in EAP resources.
- Coordinated outreach and communications for mental health, financial wellness, elder care, identity theft protection, and crisis support resources to improve employee access.
- Facilitated timely referrals for employees in high-need situations to counseling, legal, financial, and caregiving resources.
- Analyzed utilization data, trends, and feedback to assess program effectiveness and recommend enhancements to improve employee outcomes.
- Ensured compliance with applicable regulations and confidentiality standards related to employee wellness and assistance programs.
Moderate Special Needs Teacher
Liberty High School
Colorado Springs
08.2022 - 07.2023
- Designed and implemented innovative curriculum tailored to individual students and small groups within a 90-minute block schedule for classes of 40.
- Created a productive learning environment by establishing clear student goals, classroom rules, and consistent accountability measures.
- Enhanced communication among students, general education teachers, and parents to support student learning and engagement.
Special Education Teacher, Moderate Needs
Sabin Middle School
Colorado Springs
08.2021 - 07.2022
- Collaborated with school administrators, teachers, and professionals to coordinate support services, ensuring comprehensive strategies for student success.
- Conducted assessments to evaluate student abilities and tailor instruction accordingly.
- Monitored student behavior and provided targeted guidance, facilitating improvement in social skills.
- Collaborated with parents and staff to enhance student progress and development, fostering a supportive learning environment.
Moderate Special Needs Teacher
Mountain Vista High School
Highlands Ranch
08.2015 - 01.2020
- Collaborated with colleagues to create and execute individualized lesson plans for diverse learning needs.
- Engaged students' interests in learning by providing tailored support and guidance.
- Cultivated parent involvement through regular communication, enhancing student support.
Tennis Coach
Mountain Vista High School
Highlands Ranch
08.2012 - 01.2019
- Developed training programs for student athletes to improve tennis skills.
- Instructed players on tennis techniques, rules, and strategies, enhancing their performance during coaching sessions.
- Conducted individual and team practices to enhance performance and strategy.
- Motivated team members to develop strength and agility, improving athletic performance through focused training and proper nutrition.
- Organized and led tennis matches, ensuring compliance with school regulations.
Basketball Coach
Mountain Vista High School
Highlands Ranch
08.2012 - 01.2019
- Developed practice plans to enhance player skills and teamwork.
- Organized game strategies to optimize performance during competitions.
- Motivated student athletes to maximize effort during practices and games, fostering a competitive spirit.
- Facilitated post-game discussions with teams to identify improvement areas and celebrate successes, enhancing team cohesion.
- Cultivated team unity by encouraging open communication and providing support.
Paraprofessional
Mountain Vista High School
Highlands Ranch
08.2012 - 08.2015
- Facilitated student learning by providing one-on-one support during lessons.
- Supported students in managing personal care and engaging in vocational studies.
- Assisted with implementation of professional curriculum in the classroom, on a day-to-day basis.
- Supported classroom activities by assisting teachers with lesson preparation.
- Monitored student behavior to maintain a positive learning environment.
Education
Special Education/Generalist Licensure -
Metropolitan State University of Denver
Denver, COBachelor of Science - Sociology, Concentration in Human Services
Colorado Mesa University
Grand Junction, COSkills
- Patient assessment
- Therapy experience
- Dispute resolution
- Confidentiality expertise
- Microsoft Office proficiency
- Empathetic communication
- Interpersonal communication
- Rapid learner
Professional References
- Lori Hecht, Director of Missions, Goodwill of Central Iowa, 515-265-5323 Ext. 241
- Jim Flanigan, Athletic Director & Head Tennis Coach, Mountain Vista High School, 720-271-8538
- Paul Angelico, Previous CHSAA Commissioner (2010-2017), 720-581-8101
Certification
CPR Certified-Goodwill of Central Iowa
Timeline
Employee Assistance Program-Employee Advocate
Goodwill of Central Iowa
08.2023 - Current
Moderate Special Needs Teacher
Liberty High School
08.2022 - 07.2023
Special Education Teacher, Moderate Needs
Sabin Middle School
08.2021 - 07.2022
Moderate Special Needs Teacher
Mountain Vista High School
08.2015 - 01.2020
Tennis Coach
Mountain Vista High School
08.2012 - 01.2019
Basketball Coach
Mountain Vista High School
08.2012 - 01.2019
Paraprofessional
Mountain Vista High School
08.2012 - 08.2015
Special Education/Generalist Licensure -
Metropolitan State University of Denver
Bachelor of Science - Sociology, Concentration in Human Services
Colorado Mesa University