COLE KIM
Westfield,IN
Summary
Hardworking, dependable, and responsible student ready to dive deeper into the workforce and guest service. Offers knowledge of high-pressure, fast-paced work environments while maintaining guest service to the highest standard. I am dedicated to exemplifying the company image and core standards through a friendly and strong work ethic that will help further my pursuit in the field of psychology; My true passion.
Overview
2
2
years of professional experience
Work History
Lead Expo/Food Runner
The Italian House
08.2024 - Current
- Organizing all materials, leaving the kitchen, while maintaining the utmost quality control regarding temperatures or appearance
- Problem solving through conflict and other issues that may arise with guests' orders or co-workers' inquiries
- Creating meaningful connections and interactions with patrons throughout the evening
- Representing myself as a leader of the workplace
Host
Italian House on Park
08.2024 - Current
- Monitored dining room capacity to ensure optimal guest experience.
- Coordinated seating arrangements to accommodate walk-ins and reservations effectively.
- Ensured a positive environment for guests in order to develop connections
Education
High School Academic Honors -
Westfield High School
Westfield, IN05.2025
Bachelor of Neuroscience (B.S.) - Pre-Medical
IU Bloomington
Bloomington, Indiana05.2029
Skills
- Conflict management
- Open Table Experience
- High levels of Professionalism
- Customer service & Guest Relations
- Leadership
Timeline
Lead Expo/Food Runner
The Italian House
08.2024 - Current
Host
Italian House on Park
08.2024 - Current
High School Academic Honors -
Westfield High School
Bachelor of Neuroscience (B.S.) - Pre-Medical
IU Bloomington
Awards
- Varsity lettering, 2023-03-01, With only two years of swimming under my belt, but with the motivation of a professional, I managed to accomplish a varsity letter in the 100 fly and 100 backstroke.
- State Competitor for DECA, From my freshman through junior year, I participated in the DECA business club, earning myself a state qualifying position all three years as well as a top 7 placement my freshman year. During my senior year, I still participated but chose to pass the torch on to my brother by partnering with him.
- Expo Position, One of the youngest ever to take up the expo position as well as every other position in house.