Minerva Fleurissaint
Palmetto,USA
Summary
Dynamic customer service professional adept at delivering efficient service in high-volume environments. Proven ability to lead teams, ensure appealing food presentation, and resolve conflicts, resulting in improved customer experiences and operational effectiveness for 5 years
Overview
1
1
Certification
6
6
years of professional experience
Work History
Expo/Food Runner/shift lead
The barnyard
Palmetto, USA
03.2025 - Current
- Managed food running and restocked supplies to ensure smooth workflow during peak hours
- Coordinated team efforts as shift lead to deliver service and promptly resolve issues
- Presented food in appealing, organized manner before serving to uphold presentation standards
Crew Member
McDonald's
Ellenton, USA
01.2021 - Current
- Processed customer orders efficiently to enhance the dining experience.
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Provided excellent customer service by taking orders and addressing inquiries.
Seasonal task
Ulta
Parrish, USA
09.2025 - 01.2026
- Processed and unpacked shipments, replenished merchandise, and set up planograms and promotional displays to drive sales
- Processed and unpacked shipments, replenished merchandise, and set up planograms and promotional displays to enhance sales visibility
- Supported daily store operations by completing assigned tasks, maintaining a clean, organized, and fully stocked sales floor and backroom
- Maintained store standards across all areas, ensuring cleanliness and availability of testers for customer use
- Collaborated with team members and leadership to ensure store readiness during peak periods
Taco Bell Crew Member
JEM Restaurant Group
Ellenton, USA
07.2024 - 01.2025
- Greeted customers at restaurant and drive-thru, processed orders to enhance guest experience
- Handled payments accurately and expressed gratitude to customers, fostering customer satisfaction and loyalty
- Prepared food ingredients and assembled orders, ensured accuracy and quality in packaging
- Maintained a clean and safe environment, supporting health and safety compliance
Crew Member
McDonald's
Ellenton, USA
01.2021 - 06.2023
- Delivered fast, accurate customer service, meeting individual needs at counter and dining areas
- Prepared food items efficiently, maintaining quality and consistency during high-volume periods
- Maintained cleanliness and hygiene standards, ensuring safe, welcoming environment for guests
Education
Social Work - Some College
State College of Florida-Manatee-Sarasota
Palmetto, FLSkills
- Customer service
- Food safety
- Restaurant experience
- Inventory management
- Merchandising
- Sales
- Time management
- Conflict resolution
- Teamwork and collaboration
- Inventory management
Certification
Food Handler Certification, 04/01/26, 04/30/28
Timeline
Seasonal task
Ulta
09.2025 - 01.2026
Expo/Food Runner/shift lead
The barnyard
03.2025 - Current
Taco Bell Crew Member
JEM Restaurant Group
07.2024 - 01.2025
Crew Member
McDonald's
01.2021 - Current
Crew Member
McDonald's
01.2021 - 06.2023
Social Work - Some College
State College of Florida-Manatee-Sarasota