Nicholas Thrasher
Lithonia,Ga
Summary
My name is Nicholas Thrasher. I have over 6 years of experience in customer service, and I am seeking a part-time or full-time opportunity to use and further develop my skills.
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
5
5
years of professional experience
Work History
Shift Lead, Prep, Food Expo, Line Cook, Key Opener
Chili's Restaurant and Grill
Lithonia, Georgia
05.2022 - 11.2024
- Maintained cleanliness and organization of the work area to uphold company standards.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Performed administrative tasks including filing documents, data entry.
- Supervised staff during shift changes and ensured transition went smoothly.
- Upheld company standards and compliance requirements for operations.
- Coached team members to increase productivity and reduce workplace accidents.
- Assisted in the training of new employees.
- Monitored and maintained equipment to ensure operational efficiency.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Trained new employees on company policies, procedures, and job duties.
Kitchen Staff
Ocean Reef Club
Key Largo, Florida
10.2019 - 06.2020
- Cooking and prepping for 100s of associates and members of the club
- Creating new recipes for dishes to serve
- Room service attendant
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Responded promptly to customer complaints regarding food quality or service issues.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Contributed to menu planning by providing input on dish preparation and presentation.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma - Culinary Arts & Hospitality and management
Ga Connections Academy
GA05-2016
Some College (No Degree) - Hospitality
College of Coastal Ga
Brunswick GeorgiaSkills
- Microsoft Excel
- PowerPoint
- Word
- Food Preparation
- Food Safety
- Customer Service
- Communication Skills
- Quality control
- Decision-making capacity
- Daily reporting
- Workplace safety
- Inventory management
- Customer service focus
- Staff motivation
- Shift leadership
- Employee training
- Industry expertise
- Guest service
Timeline
Shift Lead, Prep, Food Expo, Line Cook, Key Opener
Chili's Restaurant and Grill
05.2022 - 11.2024
Kitchen Staff
Ocean Reef Club
10.2019 - 06.2020
High School Diploma - Culinary Arts & Hospitality and management
Ga Connections Academy
Some College (No Degree) - Hospitality
College of Coastal Ga