Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
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Ashley Margerum

Phoenix,AZ

Summary

Dynamic leader with proven expertise in store operations and staff training, honed at The Buffalo Spot. Excelled in enhancing sales through effective promotions and marketing, while ensuring high levels of customer satisfaction. Skilled in cash handling accuracy and team motivation, consistently driving performance improvements. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Key Holder /Store Opener /Line Cook

The Buffalo Spot
08.2023 - 12.2023
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Housekeeper

Motel 6 Hotel
01.2022 - 05.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Cook

Christian Care Assisted Living
03.2020 - 06.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Warehouse Worker

Saint MAry's Food Bnk
08.2018 - 02.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.

Cashier

Wendy's
02.2011 - 08.2011

I worked front of house and drive thru

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

GED -

Thunderbird
Phoenix, AZ
08.2006

Skills

  • Team motivation
  • Store operations
  • Staff Training and Development
  • Delegation and Supervision
  • Cash Handling Accuracy
  • Sales Leadership
  • Performance Evaluations
  • Loss prevention strategies
  • Promotions and Marketing

Accomplishments

  • Promoted to Key holder after only 2 months for exceptional performance.
  • I was concidered a floater because i know all areas of kitchen , from front of the house to back and prep.
  • Trained and mentored employees.

Certification

I opened store , Money Management , and sure everything was operating when store opened.


Culinary Certification


Valid Food handlers card


Valid License

Languages

Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Key Holder /Store Opener /Line Cook

The Buffalo Spot
08.2023 - 12.2023

Housekeeper

Motel 6 Hotel
01.2022 - 05.2022

Cook

Christian Care Assisted Living
03.2020 - 06.2020

Warehouse Worker

Saint MAry's Food Bnk
08.2018 - 02.2019

Cashier

Wendy's
02.2011 - 08.2011

GED -

Thunderbird

I opened store , Money Management , and sure everything was operating when store opened.


Culinary Certification


Valid Food handlers card


Valid License

Ashley Margerum