Laiyla Raymond
Summary
Resourceful Lead Key Holder experienced in inventory management, customer service, and team leadership. Enhanced store operations and customer satisfaction through effective problem-solving and communication skills. Motivated to embrace new challenges while demonstrating adaptability, strong work ethic, and exceptional interpersonal skills.
Overview
2
2
years of professional experience
Work History
Lead Key Holder
Dollar General Store
Maine
05.2024 - Current
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Managed cash register operations and processed transactions efficiently.
- Organized merchandise displays to maintain appealing store appearance and facilitate customer engagement.
- Trained new employees on store procedures and customer service standards.
- Assisted in the training of new key holders and staff members on company policies and procedures.
- Oversaw cash handling, replenishment, merchandising, and stockroom organization to ensure compliance with company standards.
- Supervised team members in opening, closing procedures including bank deposits, safe counts.
Education
Maine Endwell High School
Endwell, NY, NYSkills
- Cash handling
- Bank deposits
- Drawer counting
- Inventory and stocking
- Visual merchandising
- Loss prevention
- Employee training
- Training and mentoring
- Staff development
- Team building
- Team development
- Shift coordination
- Conflict resolution
- Problem-solving abilities
- Workplace safety
- Customer service
- Excellent communication
- Organizational skills
- Team motivation
- Staff motivation
- Self motivation
- Handling complaints
Timeline
Lead Key Holder
Dollar General Store
05.2024 - Current
Maine Endwell High School