Cole Ledford
Pittsburgh,Pennsylvania
Summary
Hardworking employee with customer service, multitasking, and problem-solving attitudes. Balancing student life and work like, and always giving every client or customer a positive and memorable experience. Not afraid of working as a group or alone, and an outgoing individual always willing to communicate.
Overview
7
7
years of professional experience
Work History
Sales Associate
North Face
Grove City, PA
12.2023 - 05.2024
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Barista
Rooster's Coffee Bar
Slippery Rock, PA
08.2022 - 10.2023
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
Bartender
Dave & Buster's
Pittsburgh, PA
05.2022 - 06.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
Team Member
Sheetz
Pittsburgh, PA
05.2020 - 08.2022
- Organized inventory shelves for easy access and maintenance of stock levels.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
Movie Theater Attendant
Cinemark Theatres
Pittsburgh, PA
04.2017 - 03.2020
- Operated cash registers to process customer transactions.
- Assisted customers in selecting films, snacks, and merchandise.
- Greeted customers and provided them with information about movie showtimes.
Education
Bachelor of Science - Integrated Marketing & Communications
Slippery Rock University of Pennsylvania
Slippery Rock, PA12-2025
High School Diploma -
North Hills High School
Pittsburgh, PA05-2018
Some College (No Degree) -
Community College of Allegheny County
Pittsburgh, PASkills
- Teamwork and Collaboration
- Customer Service
- Multi-tasking Strength
- Reading Comprehension Skills
- Problem-Solving
- Outgoing Personality
Accomplishments
- Boy Scout's of America - Attained Eagle Scout Rank
Affiliations
- Costume Designing
- Personal Fitness
- Hockey
- Volunteer Work
References
References available upon request.
Timeline
Sales Associate
North Face
12.2023 - 05.2024
Barista
Rooster's Coffee Bar
08.2022 - 10.2023
Bartender
Dave & Buster's
05.2022 - 06.2023
Team Member
Sheetz
05.2020 - 08.2022
Movie Theater Attendant
Cinemark Theatres
04.2017 - 03.2020
Bachelor of Science - Integrated Marketing & Communications
Slippery Rock University of Pennsylvania
High School Diploma -
North Hills High School
Some College (No Degree) -
Community College of Allegheny County
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