Deja Littlefield
Barberton,OH
Summary
Proven to excel in fast-paced environments, I leveraged my adaptability and critical thinking at USPS to enhance rural mail delivery efficiency. Adept in customer service and conflict resolution, my time at Picks at PLX significantly improved customer satisfaction. My commitment to teamwork and communication has consistently driven positive outcomes in all roles.
Overview
7
7
years of professional experience
Work History
Rural Mail Carrier Associate
USPS
Medina, Ohio
02.2024 - 10.2024
- Ensured proper delivery of mail and packages to rural customers according to established guidelines.
- Processed outgoing mail, including sorting, metering, labeling, and packaging.
- Collected payments for postal services rendered and issued receipts as required.
- Assisted customers with various inquiries related to postal services.
- Inspected mail-handling equipment regularly to ensure proper functioning.
- Delivered mail in a timely manner while adhering to safety regulations.
- Conducted regular checks on vehicles for any mechanical issues prior to departure.
Bartender
Picks at PLX
Akron, Ohio
02.2023 - 02.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Server
Bacon Bar
Las Vegas, NV
04.2018 - 09.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Some College (No Degree) - Health Sciences
Stark State College
Canton, OHSome College (No Degree) - Health Sciences
College of Southern Nevada
Las Vegas, NVSkills
- Dependability
- Prioritization
- Multitasking
- Punctuality
- Adaptability
- Critical Thinking
- Customer Service
- Teamwork skills
- Communication Skills
- Conflict Resolution
References
References available upon request.
Timeline
Rural Mail Carrier Associate
USPS
02.2024 - 10.2024
Bartender
Picks at PLX
02.2023 - 02.2024
Server
Bacon Bar
04.2018 - 09.2021
Some College (No Degree) - Health Sciences
Stark State College
Some College (No Degree) - Health Sciences
College of Southern Nevada