Cole Miller
Franklin,IN
Summary
Organized and detail-oriented professional, comfortable working in various types of environments. I like to embrace challenges and can quickly adapt to change. I am able to adjust and learn new processes quickly and efficiently. My background in marketing and work has provided me insight on how to deal with different types of people and how to appeal to them. I also possess quality verbal and written communication skills. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
Personal Banker I
Fifth Third Bank
11.2023 - Current
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
- Met with customers to analyze financial needs and maximize sales opportunities.
- Identified resolutions to customer issues such as fees, online banking issues, fraudulent charges, and loan applications
- Also handled day to day customer transactions on the teller line such as deposits, withdrawals, cashier's checks, and money orders
Data Operations Assistant
Marketcast
11.2021 - 09.2023
- Assisted capturing real time data on social media platforms for upcoming movies and tv shows
- Helped gather data to enter in reports being sent out to clients for 24 Hour and 7 Day trailer reports (Disney, Universal, Sony)
- Handled and updated databases for previous data on films and series
- Created search terms for Tiktok, Reddit, and Twitter to help track conversation around client priority titles
Director of Digital Marketing
Invoteq
07.2020 - 08.2021
- Ran all companies' client's social media campaigns on all platforms as well as their text marketing programs
- Handled Invoteq`s Google and Facebook ads
- Used Adobe software for video editing and creating graphics
- Helped manage SEO of Invoteq`s website as well as client's sites
Crew Leader
All Occasion Tent Rental
01.2017 - 01.2020
- Set up numerous events such as weddings and car shows
- Was also a lead member where I oversaw a crew and had to have great customer relationship skills
Education
Bachelor's Degree - Marketing
Ball State University
05-2020
High School -
Franklin Community High School
01.2016
Skills
- Honest
- Responsible
- Hard-Working
- Tech Savvy
- Fast Learner
- Collaborative
- Positive attitude
- Customer service
- Issues resolution
Timeline
Personal Banker I
Fifth Third Bank
11.2023 - Current
Data Operations Assistant
Marketcast
11.2021 - 09.2023
Director of Digital Marketing
Invoteq
07.2020 - 08.2021
Crew Leader
All Occasion Tent Rental
01.2017 - 01.2020
Bachelor's Degree - Marketing
Ball State University
High School -
Franklin Community High School
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