Cole Nathan
Cincinnati,OH
Summary
Experienced with vehicle preparation, lot organization, and customer service. Uses teamwork and adaptability to support smooth operations and meet changing needs. Long experience with customer service allows easy and satisfactory customer experiences while being able to address and handle difficult situations.
Overview
3
3
years of professional experience
Work History
Lot Technician and Service Advisor Assistant
The BMW Store
09.2023 - Current
- Process Payments, Assist Service Advisors, provide Customer Assistance
- Provide Shuttle Service, Manage customer keys, and maintain vehicle conditions
- Transported cars between dealership locations, auctions, or other sites as required, supporting business operations effectively.
Wedding Server
Savannah Center
09.2021 - 08.2023
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Providing excellent interpersonal skills by interacting with guests, ensuring their satisfaction, and addressing any issues.
- Providing a professional, courteous, and friendly demeanor to make guests feel comfortable and well-cared for during the event.
Education
Bachelor of Science - Business Analytics
University of Cincinnati
Cincinnati, OH05-2028
High School -
Archbishop Moeller High School
01.2024
Skills
- Leadership
- Microsoft Excel
- Microsoft PowerPoint
- Accountability
- Written communication
- Verbal communication
- Attention to detail
- Strategic Decision Making
Timeline
Lot Technician and Service Advisor Assistant
The BMW Store
09.2023 - Current
Wedding Server
Savannah Center
09.2021 - 08.2023
Bachelor of Science - Business Analytics
University of Cincinnati
High School -
Archbishop Moeller High School
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