Cole Ramon
Server/Bartender
Tempe,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always looking for the challenge.
Overview
6
6
years of professional experience
Work History
Bartender/Restaurant Waiter
Olive Garden
Chandler, AZ
12.2021 - Current
- Keeping bar presentable and well-stocked to meet customer and restaurant standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server/Server Assistant
Cheesecake Factory Inc
Chandler, AZ
10.2020 - 10.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Checked guests' identification before serving alcoholic beverages.
- Assisted with dining room set up prior to and after service period.
- Assisted wait staff with timely food delivery and guest requests.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Busser/Host
True Grit/ The Roost
Maricopa, AZ
10.2019 - 09.2020
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Arranged tables and chairs for special occasions and events.
Shift Manager
Sonics Drive In
Maricopa, AZ
01.2018 - 08.2020
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Troubleshot equipment to reduce service calls and downtime.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ 05.2001 -
Skills
Responsible alcohol service
Menu memorization
Changing beer kegs
Classic cocktails
Hospitality service expertise
Handling difficult customers
Food preparation and safety
Attending multiple customers
Food running
Timeline
Bartender/Restaurant Waiter
Olive Garden
12.2021 - Current
Server/Server Assistant
Cheesecake Factory Inc
10.2020 - 10.2021
Busser/Host
True Grit/ The Roost
10.2019 - 09.2020
Shift Manager
Sonics Drive In
01.2018 - 08.2020
High School Diploma -
Maricopa High School
05.2001 -