Summary
Overview
Work History
Education
Skills
Timeline
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Cole Ramon

Server/Bartender
Tempe,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always looking for the challenge.

Overview

6
6
years of professional experience

Work History

Bartender/Restaurant Waiter

Olive Garden
Chandler, AZ
12.2021 - Current
  • Keeping bar presentable and well-stocked to meet customer and restaurant standards.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Server/Server Assistant

Cheesecake Factory Inc
Chandler, AZ
10.2020 - 10.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Checked guests' identification before serving alcoholic beverages.
  • Assisted with dining room set up prior to and after service period.
  • Assisted wait staff with timely food delivery and guest requests.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Busser/Host

True Grit/ The Roost
Maricopa, AZ
10.2019 - 09.2020
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Arranged tables and chairs for special occasions and events.

Shift Manager

Sonics Drive In
Maricopa, AZ
01.2018 - 08.2020
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Troubleshot equipment to reduce service calls and downtime.

Education

High School Diploma -

Maricopa High School
Maricopa, AZ
05.2001 -

Skills

    Responsible alcohol service

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Timeline

Bartender/Restaurant Waiter

Olive Garden
12.2021 - Current

Server/Server Assistant

Cheesecake Factory Inc
10.2020 - 10.2021

Busser/Host

True Grit/ The Roost
10.2019 - 09.2020

Shift Manager

Sonics Drive In
01.2018 - 08.2020

High School Diploma -

Maricopa High School
05.2001 -

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Cole Ramon Server/Bartender