COLE RASMUSSEN
Milford,NH
Summary
Tenacious and goal-oriented bringing excellent communication skills and people-oriented approaches. Strong morals and unwavering character. Works well under pressure. Ambitious leader experienced operating in high-pressure environments. Well-trained in conflict resolution. Successful in training, motivating and managing subordinates. Works to improve operations and team success.
Overview
7
7
years of professional experience
Work History
Salesperson
Alec's Shoes
Nashua, New Hampshire
08.2019 - Current
- Investigated and resolved reported customer issues for improved customer satisfaction.
- Improved sales process by delivering feedback to management.
- Provided continued customer support after closing sales.
- Remained up to date on current offerings and company processes.
- Overcame objections with successful product demonstrations and persuasive communication skills.
- Maintained strong relationships with existing customers to ensure repeat business.
- Remained up-to-date on store policies regarding payments, returns and exchanges.
Cart Associate
Walmart
Amherst, NH
08.2018 - 08.2019
- Maintained clear walkways and entrances, ensuring safe accessibility for all customers and employees.
- Reduced wait times for shoppers by consistently maintaining an adequate supply of carts in designated areas.
- Enhanced store appearance by regularly cleaning and sanitizing shopping carts to maintain a hygienic environment.
- Elevated customer service standards by promptly responding to requests for assistance or additional carts during peak hours.
Education
Bachelor of Science (B.S.) - Criminal Justice
Liberty University
Lynchburg, VirginiaSkills
- Integrity and honesty
- Strong communication
- Patience and empathy
- Decision making
- Stress management
- Complaint Handling
- Weapons safety
- Report Writing
LANGUAGE
English
Native
Timeline
Salesperson
Alec's Shoes
08.2019 - Current
Cart Associate
Walmart
08.2018 - 08.2019
Bachelor of Science (B.S.) - Criminal Justice
Liberty University