Cole Ridgely
Telford,PA
Summary
Dynamic Operations Supervisor excelling in compliance and quality assurance with a strong foundation of client and team facing roles. Skilled in effective communication and task delegation. My detail-oriented approach and problem-solving mindset contributed to seamless operations for 40-60 daily field staff, driving operational success in high-pressure environments. I have a wide range of experience in field work as well, both as a Driver and Technician. Comfortable operating and moving emergency vehicles and heavy machinery less than or equal to 14,000 lbs.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operations Supervisor
Ambulnz
King Of Prussia, PA
08.2025 - Current
- Supervised daily operations, ensuring compliance with safety protocols and regulatory standards.
- Guided new staff on operational procedures and best practices.
- Helped streamline communication between departments to enhance workflow efficiency.
- Oversaw daily operational coordination and issue resolution for 40-60 field staff, collaborating effectively with supervisors, dispatchers, and upper management.
- Ensured adherence to quality reporting and documentation practices in compliance with billing standards for WAV drivers, EMTs, and paramedics across PA and NJ markets.
Emergency Medical Technician
Ambulnz
King Of Prussia, PA
10.2024 - 08.2025
- Delivered essential medical care and coordinated patient transportation across diverse conditions.
- Collaborated with healthcare professionals to ensure seamless patient handoff and continuity of care.
- Executed detailed reporting to ensure accurate documentation of patient information for 5-6 calls per shift
- Checked and Operated emergency vehicles to transport patients safely to medical facilities.
Foreman
Sutterby Landscapes
Pottstown, PA
04.2020 - 06.2024
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks within the 10hr working day
- Checked equipment to determine if maintenance was required.
- Handled small to large scale equipment and adhered to all safety regulations
Caterer
Williamson Caterers
Willow Grove, PA
08.2017 - 10.2018
- Provided friendly, courteous service to create memorable moments for upwards of 200 guests per event.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Education
Bachelor Of Science - Biology
Pennsylvania State University
University Park, PA05.2023
Skills
- Detail-oriented analysis
- Effective Communication
- Consistent reliability in tasks
- Quality assurance
- Daily Reporting
- Equipment and Safety Oversight
- Task Delegation
- Operations management
- Staff supervision
- EMSVO certified
Certification
- Certified EMT from Freedom Valley Medical Training Institute 08/2024
- Mental Health Resilience Officer NAEMT course certified provided by DocGo at Ambulnz 4/26-4/30
- BLS/CPR certified by AMA, RQI verified
Timeline
Operations Supervisor
Ambulnz
08.2025 - Current
Emergency Medical Technician
Ambulnz
10.2024 - 08.2025
Foreman
Sutterby Landscapes
04.2020 - 06.2024
Caterer
Williamson Caterers
08.2017 - 10.2018
Bachelor Of Science - Biology
Pennsylvania State University