Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cole Savage

Birmingham

Summary

Proven track record in enhancing customer satisfaction and maintaining product and sales, as demonstrated at Perfect Game and SkyZone. Excelled in inventory management and teamwork, significantly improving workflow efficiency and reducing waste. Known for exceptional communicative abilities and a customer-centric approach, consistently delivering results beyond expectations. Proven track record in enhancing customer satisfaction and operational efficiency, exemplified during my time at Perfect Game and SkyZone. Adept in inventory management and customer service. My approach combines active listening with creative problem-solving, driving both customer relations and process optimizations.

Overview

1
1
year of professional experience

Work History

Sports Event Ticket Seller

Perfect Game
06.2024 - Current
  • Increased customer satisfaction by providing friendly and knowledgeable service during ticket sales.
  • Managed sales to customers to ensure accurate financial transactions.
  • Processed ticket sales for various events.
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
  • Worked hard to keep track of Merchandise being sold at sporting events.

Floor Operator

SkyZone
03.2024 - 06.2024
  • Implemented safety protocols to ensure a secure working environment, reducing accidents and injuries.
  • Boosted employee morale and productivity with regular communication, feedback, and recognition.
  • Increased output quality by conducting thorough inspections and providing constructive feedback to staff members.
  • Reduced waste and improved material usage for cost savings through vigilant monitoring of inventory levels.
  • Trained new hires on operating procedures, ensuring smooth integration into the workforce.
  • Improved workflow efficiency by organizing workstations according to lean manufacturing principles.

Education

Bachelor of Science - Lower Division Business Statistics

The University of Alabama
Tuscaloosa, AL
05-2028

Skills

  • Communicative
  • Organized
  • Complaint handling
  • Customer service
  • Active listening
  • Payment processing
  • Creative thinking
  • Inventory management
  • Honest and dependable
  • Customer relations
  • Issue resolution
  • Teamwork and collaboration

Interests

  • Cooking
  • Traveling
  • I participate in a variety of outdoor recreational activities
  • All forms of sports
  • Fixing things
  • Problem Solving
  • Working out

Timeline

Sports Event Ticket Seller

Perfect Game
06.2024 - Current

Floor Operator

SkyZone
03.2024 - 06.2024

Bachelor of Science - Lower Division Business Statistics

The University of Alabama

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Cole Savage