Cole Sisco

• Wrote press releases to control information and public opinion.
• Effectively managed crises communication during unfavorable situations protecting company''s reputation online.
• Increased brand awareness through development and implementation of successful public relations campaigns.
• Identified issues, analyzed information and provided solutions

• Research guest speakers and create tailored interview questions
• Increased listener loyalty with a personable on-air demeanor that resonated with fans through genuine connection
• Researched topics for comment and discussion.
• Interviewed local and international celebrities to raise brand profile and build listener engagement.
• Enhanced listener experience by creating engaging and entertaining content tailored to the target audience.

• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to manage complaints.
• Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
• Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
• Enhanced venue reputation by providing exceptional customer service

To maintain highest level of customer satisfaction while aiding servers and hostesses in all prep and service duties.

• Conversed with thousands of patrons and remembered and welcomed all repeat patrons
• Delivered exceptional guest experiences through attentive service
• Bussed tables between courses expedite guest satisfaction
• Delivered customer orders promptly and with attention to accuracy
• Maintained clean, safe and organized work environment