Cole Stewart
Nashville,TN
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Center Support Technician
H5 Data Centers
11.2023 - Current
- Dressed and labeled cables for easy identification and traceability.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Identified and reported problem devices and replaced defective parts.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
IT Support Technican - Contract
Cigna
09.2023 - 09.2023
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Caterer
Brown Bag Catering
03.2023 - 11.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
Community Marketing Manager
Yik Yak
08.2021 - 01.2023
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness while managing internal and external marketing campaigns and programs.
- Created, managed, and grew a team of over 170 college ambassadors throughout the United States.
Network Operations Technician
Global Linking Solutions
09.2020 - 07.2021
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Worked with outside vendors for fiber installations and service.
- Supported users both local and by phone with problem resolution and education.
- Performed configuration and troubleshooting of Cisco routing/switching platforms
- Collaborated with networking personnel at providers to determine origination points for faults and recover from malfunctions.
Caterer
Brown Bag Catering
09.2015 - 07.2018
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
Game Master
Breakout Games
10.2016 - 02.2018
- Kept game and party rooms clean and neat for next guests.
- Planned and set up games with specific subject matter and stories.
- Communicated clearly and on-time to share clues and direct game actions.
Education
Bachelor of Science - Information Technology
Full Sail University
Winter Park, FL08.2020
Skills
- Network Operations Center (NOC)
- Investigation Skills
- Skilled in Oral and Written Communication
- Cisco Routers and Switches
- Customer Technical Support
- Network Troubleshooting
- Network Configuration
- Critical Thinking
- Virtual Local Area Networks
- Monitoring Tools
- Ticket Tracking
- Training Junior Team Members
Certification
Google Cybersecurity Professional Certificate, Coursera - Issued 09/23
CompTIA Security+ Certification - In Progress
Timeline
Data Center Support Technician
H5 Data Centers
11.2023 - Current
IT Support Technican - Contract
Cigna
09.2023 - 09.2023
Caterer
Brown Bag Catering
03.2023 - 11.2023
Community Marketing Manager
Yik Yak
08.2021 - 01.2023
Network Operations Technician
Global Linking Solutions
09.2020 - 07.2021
Game Master
Breakout Games
10.2016 - 02.2018
Caterer
Brown Bag Catering
09.2015 - 07.2018
Bachelor of Science - Information Technology
Full Sail University
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