Cole Swanson
Aurora
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chic-Fil-A
03.2025 - 08.2025
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Assisted in training new staff on operational procedures and service standards.
- Maintained cleanliness and organization of front-of-house areas to enhance customer satisfaction.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Service Valet
Schomp Hyundai
06.2024 - 01.2025
- Employed effective time management strategies in order to meet tight deadlines.
- Provided assistance with car maintenance such as changing tires or jump starting batteries.
- Performed customer service duties such as greeting customers, answering questions and providing information.
- Received recognition from customers for friendly attitude and outstanding service provided.
- Maintained inventory of keys and kept accurate records of all vehicles parked.
Security
Best Security
08.2023 - 05.2024
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
Education
Bachelor of Science - Business Management Candidate
Texas State University
San Marcos, TX05.2027
Bachelor of Science - Business Management
Ottawa University
Ottawa, KS05-2027
High School Diploma -
Grandview High School
Aurora, CO05-2023
Skills
- Strong work ethic
- Clean driving record
- Customer service
- Valid Driver's license
- Reliability and punctuality
- Professional appearance
- Friendly and outgoing
- Team player attitude
Timeline
Front of House Employee
Chic-Fil-A
03.2025 - 08.2025
Service Valet
Schomp Hyundai
06.2024 - 01.2025
Security
Best Security
08.2023 - 05.2024
Bachelor of Science - Business Management Candidate
Texas State University
Bachelor of Science - Business Management
Ottawa University
High School Diploma -
Grandview High School
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