Cole Tabura
Zeeland,MI
Summary
I have strong work ethic and can adapt to any situation im thrown into heavily detail oriented and always willing to learn what im unfamiliar with to do better at my job. I have great communication skills and work great with others who are also wanting to strive for the same thing and can handel even the most difficult of people without further escalation. And no situation is to tough to overcome
Overview
9
9
years of professional experience
Work History
Food Court Team Member
Costco
Wyoming, MI
04.2024 - Current
- Maintained high food quality standards by following proper food handling and storage procedures.
- Displayed strong multitasking abilities while simultaneously taking orders from customers as well as preparing their meals quickly.
- Upheld brand reputation by adhering to company dress code, maintaining a professional appearance and demeanor at all times.
- Ensured a clean and welcoming atmosphere for guests by regularly sanitizing surfaces and equipment.
- Provided exceptional customer service, addressing concerns or complaints promptly and professionally.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in shorter wait times for customers.
- Assisted in reducing food waste through careful portion control and inventory management.
- Supported cashiers with processing transactions, maintaining accurate cash handling procedures for financial security.
- Actively listened to customer feedback regarding menu offerings leading to improved selection choices.
- Prepared various menu items following strict recipes and presentation guidelines for consistent product quality.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Sales Associate
Repcolite Paints
Holland, MI
04.2023 - 05.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Housekeeper/Maintenance/Houseperson
Havasu Dune Resort
Lake Havasu City, AZ
01.2021 - 04.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
- Maintained safety standards by conducting routine inspections and ensuring adherence to protocols.
- Kept building entryway glass clean and polished for professional presentation.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Rotated mattresses regularly to prevent sagging and promote guest comfort.
Assistant Manager
Papa Murphy's
Lake Havasu City, AZ
03.2019 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Steel Erector/Garage Door Installer
ABCO Builders
Lake Havasu City, AZ
01.2017 - 12.2018
- Handled and installed garage doors of multiple varieties and based on customer wants and needs
- Established positive relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Ensured safety compliance on job sites by strictly adhering to OSHA regulations and company policies.
- Managed material inventory, reducing waste and ensuring timely procurement of required supplies for projects.
- Collaborated with engineers, architects, and general contractors to ensure accurate execution of project specifications.
- Built and maintained new storage and commercial buildings
- Layed and poured concrete by following blueprints and designs based on customer wants and needs
- Operated heavy machinery, such as cranes and forklifts, to facilitate efficient movement of materials onsite.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Erected structural steel and iron frameworks for bridges, buildings and other structures.
- Hoisted metal components into place, safely operating cranes during process.
- Set up and operated shears, brakes and presses to complete jobs to required specifications.
- Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys, or hooks.
- Aligned structural steel members to rivet, bolt and weld permanently into place.
- Diagnosed problems and completed timely repairs.
- Adhered to local building codes while installing residential garage door systems to maintain compliance with industry standards.
- Maximized productivity by maintaining a clean, organized, and well-stocked work vehicle.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Demonstrated expertise in various types of garage door systems, including sectional, roller, and swing-out styles.
Line Cook/Cashier
Carls Jr
Lake Havasu City, AZ
03.2015 - 01.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
GED -
Mohave Community College
Lake Havasu City, AZSkills
- Time Management
- Food safety knowledge
- Health and Safety Regulations
- Strong Work Ethic
- Managing
- scheduling
- Complaint Handling
- Handling cash
- communication skills
- Detail oriented
- Strong teamwork
- Ordering
- Equipment Operation
Cooking and baking
love to try new food and dessert and recreating them
Art/Cooking and baking/ Fishing
Get a thrill from trying new thing wether it be in art,food, and nature. Art tends to be higher up then all as i've been into art since i was young and followed my mother in the same passion
Timeline
Food Court Team Member
Costco
04.2024 - Current
Sales Associate
Repcolite Paints
04.2023 - 05.2024
Housekeeper/Maintenance/Houseperson
Havasu Dune Resort
01.2021 - 04.2023
Assistant Manager
Papa Murphy's
03.2019 - 01.2021
Steel Erector/Garage Door Installer
ABCO Builders
01.2017 - 12.2018
Line Cook/Cashier
Carls Jr
03.2015 - 01.2017
GED -
Mohave Community College