Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberli Sanchez Roque

Eagle Mountain

Summary

Proven to excel in fast-paced environments, demonstrated at Megaplex Theaters with a strong work ethic and exceptional customer service skills. Skilled in multitasking and organization, I effectively enhanced customer satisfaction and team efficiency. Bilingual and adept in time management, my background includes significant achievements in improving service delivery and operational productivity.

Overview

3
3
years of professional experience

Work History

Food Court Team Member

Megaplex Theaters
10.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Participated in regular training sessions, staying up-to-date on company policies, safety regulations, and industry trends.
  • Actively listened to customer feedback regarding menu offerings leading to improved selection choices.
  • Organized stock rooms efficiently allowing easy access to ingredients which resulted in faster preparation times.
  • Expedited orders accurately, ensuring timely delivery of meals to customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.

Baby Sitter

N/A
03.2024 - 06.2024
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.

Gardening Assistant

N/A
03.2023 - 04.2023
  • Demonstrated adaptability in working under various weather conditions while maintaining high-quality results in assigned tasks.
  • Ensured timely completion of seasonal gardening tasks such as planting, weeding, and pest control measures.
  • Managed time efficiently when juggling multiple projects simultaneously while adhering to deadlines.
  • Maintained client satisfaction with efficient communication regarding project progress and addressing concerns promptly.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Removed debris and waste from outdoor areas.

House Cleaner Assistant

N/A
08.2021 - 10.2021
  • Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
  • Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
  • Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
  • Supported the training of new hires by sharing knowledge, tips, and best practices related to house cleaning duties.
  • Increased repeat business through consistent attention to detail and excellent customer service skills.

Education

GED -

Mountain Heights Academy
West Jordan, UT
04-2025

Skills

  • Excellent customer service
  • Strong work ethic
  • Time management
  • Efficient cleaning
  • Reliability and punctuality
  • Upselling strategies
  • Teamwork
  • Multitasking and organization
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Court Team Member

Megaplex Theaters
10.2024 - Current

Baby Sitter

N/A
03.2024 - 06.2024

Gardening Assistant

N/A
03.2023 - 04.2023

House Cleaner Assistant

N/A
08.2021 - 10.2021

GED -

Mountain Heights Academy

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Kimberli Sanchez Roque