Kaylee Harvey
Bapchule,AZ
Summary
Excellent customer service skills honed at Gila River Casinos, where the G.I.L.A way was expected of all employees (Greet, Interact, Listen, Appreciate) Highly experienced in cash handling. Strong work ethic in fast-paced environments while maintaining high cleaning standards.
Overview
8
8
years of professional experience
Work History
Food Court Team Member
Gila River Casinos - Wild Horse Pass
Chandler, AZ
10.2019 - 12.2023
- Adapted quickly to changing menu items and customer preferences.
- Participated in regular training sessions, staying up-to-date on company policies, safety regulations, and industry trends.
- Assisted new hires with onboarding process by offering guidance on tasks and responsibilities during their initial training period.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
Sales Representative
Lone Butte Trade Center #2
Chandler, AZ
08.2018 - 10.2019
- Assisted customers with product inquiries and provided recommendations to enhance satisfaction.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new staff on operational procedures and customer service best practices.
Dishwasher
Gila River Casinos - Lone Butte
Chandler, AZ
09.2015 - 03.2018
- Ensured compliance with health and safety standards during dishwashing processes.
- Streamlined workflow by organizing dishes for optimal washing and drying efficiency.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
Primavera Online High School
Chandler, AZ05-2013
Skills
- Excellent customer service
- Strong work ethic
- Time management
- Efficient cleaning
- Food safety knowledge
- Customer engagement
- Food preparation
- Cash handling expertise
- Upselling
Timeline
Food Court Team Member
Gila River Casinos - Wild Horse Pass
10.2019 - 12.2023
Sales Representative
Lone Butte Trade Center #2
08.2018 - 10.2019
Dishwasher
Gila River Casinos - Lone Butte
09.2015 - 03.2018
Primavera Online High School