Cole Teaford
Nixa,MO
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Sale
Heart of America
Springfield, MO
09.2016 - 06.2024
- Demonstrated product features, benefits and use to potential buyers.
- Developed relationships with key accounts to increase sales volume.
- Addressed customer questions and concerns regarding products and services.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Replenished and arranged items to maintain appearance.
- Listened to customer needs to identify and recommend best products and services.
- Reset store displays for special events and seasonal merchandise changes.
Sales Associate
Lids Hat World
Springfield, MO
01.2016 - 08.2016
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
Sales Associate
Foot Locker
Springfield, MISSOURI (MO)
01.2014 - 01.2016
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Organized store by returning merchandise to proper areas and restocked displays.
Jack of All Trades
Willard Park Board
Willard, MISSOURI (MO)
06.2013 - 01.2015
- Showed up for shift on time, dressed appropriately, and eager to perform all required tasks.
- Maintained baseball fields.
- Demonstrated expertise as umpire/referee and enhanced game play.
Education
High School Diploma -
Willard High School
Willard, MO05-2012
Some College (No Degree) -
Missouri Valley College
Marshall, MOSkills
- Customer Service
- Flexible and Adaptable
- Teamwork and Collaboration
- Attention to Detail
- Active Listening
- Self-Directed
References
References available upon request.
Timeline
Sale
Heart of America
09.2016 - 06.2024
Sales Associate
Lids Hat World
01.2016 - 08.2016
Sales Associate
Foot Locker
01.2014 - 01.2016
Jack of All Trades
Willard Park Board
06.2013 - 01.2015
High School Diploma -
Willard High School
Some College (No Degree) -
Missouri Valley College
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