Cole Welton
Akron,OH
Summary
Detail-oriented IT technician reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
IT Student Assistant
Akron University
Akron, OH
04.2023 - Current
- Provided technical support to faculty, staff and students in the use of software applications and hardware peripherals.
- Assisted users with troubleshooting computer issues such as virus removal, printer setup and network connectivity.
- Installed, configured, tested and maintained desktop computers, laptops, printers, scanners and other peripheral devices.
- Created backup copies of critical system files using established protocols.
Meat and Seafood Clerk
Giant Eagle
Northfield, OH
10.2020 - 07.2021
- Processed orders of fresh and frozen meats, seafoods and other products.
- Maintained cleanliness in the meat and seafood department by sweeping, mopping floors, cleaning counters and equipment.
- Organized backroom storage areas in an orderly manner to facilitate easy retrieval of merchandise.
- Provided customer service by answering questions about product availability, pricing or nutritional information.
Education
Bachelor of Science - Cybersecurity
University of Akron
Akron, OH06-2026
Skills
- Programming Languages
- Operating systems
- Software testing
- Server Management
- Software Installation
- Information Security
- Web development
- System Administration
Affiliations
- Snowboarding
- Video Games
- Baseball
- Dungeons and Dragons
- Bowling
Timeline
IT Student Assistant
Akron University
04.2023 - Current
Meat and Seafood Clerk
Giant Eagle
10.2020 - 07.2021
Bachelor of Science - Cybersecurity
University of Akron
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