COLEMAN ADAMS
Nashville,TN
Summary
Experienced Product Specialist committed to delivering exceptional customer service while guiding customers to increase their IT performance in their daily work lives. Adept in giving product roadmaps as well as recommendations for hardware while staying considerate of each end-users needs. Devoted to bringing clients the ultimate hardware experience for their team.
Overview
2
2
years of professional experience
Work History
Technical Product Specialist
Dell Technologies
Nashville, TN
06.2022 - Current
- Took on several different account sets within the beginning of my career, hitting above quota each quarter.
- Providing Roadmap presentations to customers to inform of new product launches and changes.
- Increased value to clients through product knowledge.
- Developed and used specific methodologies for collecting and analyzing marketing data.
- Determined best methods to meet research objectives and produce useful data.
- Researched or investigated products and uses to prepare for demonstrations.
- Supported others sales teams by providing technical expertise during sales calls or demonstrations.
- Completed all training courses in a timely manner when they are assigned.
Education
Bachelor of Education - Kinesiology
The University of Tennessee
Skills
- Technical Training
- Cross-Functional Teamwork
- Customer Support
- Technical Sales
- Product Training
- Product Positioning
- Sales Expertise
- Adept in many Sales Tools
- Customer Engagement
- Experienced in Salesforce
Volunteer Experience
Clinical Student, UT Medical - Day-Surgery
- Student volunteer in Day-Surgery unit, where I assisted in keeping the unit orderly by cleaning stations and taking patients out to their vehicles. I was also given the opportunity to shadow many surgeons while performing various types of operations.
Accomplishments
- Awarded Technical Sales Representative of the Quarter my first quarter in role.
- Attained 235% of quota first quarter in new, acquisition mindset role.
- Took on a low performing account set and increased revenue by over 200% first year in role.
Timeline
Technical Product Specialist
Dell Technologies
06.2022 - Current
Bachelor of Education - Kinesiology
The University of Tennessee
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